GABRIEL AYUSTE
VIRTUAL ASSISTANT
Resourceful and detail-oriented professional with experience in customer service,
administrative support, and quality assurance. Skilled in handling customer inquiries, managing
administrative processes, and supporting business operations. Proficient in Google Suite, MS
Office with strong communication and organizational skills. Seeking opportunities to contribute
expertise in customer support, administration, and virtual assistance.
SKILLS
Email Handling & Inbox Optimization
Calendar & Meeting Scheduling
Research, Data Collection & Data Entry
Customer Support
Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
MS Office: Word, Excel, PowerPoint, Outlook
Administrative Support
EDUCATION
RIZAL TECHNOLOGICAL UNIVERSITY
Bachelor of Science in Electronics Engineering (College Level)
Metro Manila, Philippines | 2019 – 2023
RAISES MONTESSORI ACADEME
Senior High School – General Academic Strand
Rizal, Philippines | 2017 – 2019
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE – HEALTHCARE ACCOUNT
CONCENTRIX 2023 - 2024
Assisted healthcare providers and patients with eligibility, claims, and
authorizations.
Delivered empathetic and efficient support while ensuring compliance with
HIPAA and company standards.
Resolved inquiries accurately to improve customer satisfaction and service
efficiency.
ADMIN ASSOCIATE
LN BROWN ENTERPRISES 2024
Managed email correspondence, scheduling, and calendar organization.
Assisted in drafting documents, reports, and business-related files.
Supported social media post scheduling and website content management.
DENTAL QUALITY ASSURANCE SPECIALIST
STRATUS 2025
Conducted quality checks on dental documentation and claims.
Ensured compliance with company policies and industry standards.
Collaborated with teams to identify errors and improve processes.
CONTACT
-
