Gabriel Ayuste

GABRIEL AYUSTE VIRTUAL ASSISTANT Resourceful and detail-oriented professional with experience in customer service, administrative support, and quality assurance. Skilled in handling customer inquiries, managing administrative processes, and supporting business operations. Proficient in Google Suite, MS Office with strong communication and organizational skills. Seeking opportunities to contribute expertise in customer support, administration, and virtual assistance. SKILLS Email Handling & Inbox Optimization Calendar & Meeting Scheduling Research, Data Collection & Data Entry Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office: Word, Excel, PowerPoint, Outlook Administrative Support EDUCATION RIZAL TECHNOLOGICAL UNIVERSITY Bachelor of Science in Electronics Engineering (College Level) Metro Manila, Philippines | 2019 – 2023 RAISES MONTESSORI ACADEME Senior High School – General Academic Strand Rizal, Philippines | 2017 – 2019 EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE – HEALTHCARE ACCOUNT CONCENTRIX 2023 - 2024 Assisted healthcare providers and patients with eligibility, claims, and authorizations. Delivered empathetic and efficient support while ensuring compliance with HIPAA and company standards. Resolved inquiries accurately to improve customer satisfaction and service efficiency. ADMIN ASSOCIATE LN BROWN ENTERPRISES 2024 Managed email correspondence, scheduling, and calendar organization. Assisted in drafting documents, reports, and business-related files. Supported social media post scheduling and website content management. DENTAL QUALITY ASSURANCE SPECIALIST STRATUS 2025 Conducted quality checks on dental documentation and claims. Ensured compliance with company policies and industry standards. Collaborated with teams to identify errors and improve processes. CONTACT -