G N Vignesh

CURRICULUM VITAE Email :-Vignesh.G.N Mobile : - : - ______________________________________________________________________________ Career Objective To be associated with an organization that gives me scope to enhance my knowledge, ability, skill and leads to mutual growth. Academic Profile • BCA Computer Applications From SHRI GNANAMBICA DEGREE COLLEGE, MADANAPALLE. Work Experience • Working in wexos since September-2016 to November-2019 - Claims Processing Executive Working Experience in Teleperformance since December -2019 to October - 2020 - As an Analyst. Profile: Roles and Responsibilities • Have Strong knowledge in CAS Platform. • Preparing the daily Dash board. • Assigning work to associates and looking the ageing control. • Involved in monitoring the new agents till they learn the process completely. • Preparing the report on production, billing hours and Quality Reports. • Giving Error Feedback & updates to Associates. • Identifying the people who have low performance and supporting them by providing more assistance. • Conducting team huddles and sharing updates with the Team. • Motivating the team to apply Perfect service Filters and Process improvement ideas. Achievements and Recognitions • Recognition from the management and the client for top quality production, excellent work and dedication. • Received “1” “Perfect Service” award from the Client for the improvement of the process. • Received “5 Outstanding Performer (Top Gun)” awards for the best productivity and Quality achieved. • Received “1 Best Buddy” award for the diligence, hard work and Mentoring for the New Agents. • Received “ 1 Stardom “ award for Maintaining 100% quality in the year 2016. Strengths • Highly organized and efficient, a flexible and versatile team player. • Thrive on working in a challenging environment. • Team facilitator and motivation. • A positive approach to all tasks and pride in achievements. • People management. • Willingness to learn and take initiatives Personal Information Name : G N VIGNESH Father name : S/O G U RANGA REDDY Gender : Male Date of birth : 016-Sep-1994 Marital status : Single Nationality : Indian Linguistic ability : English ,Telugu& Kannada. Declaration I do hereby declare that all the information provided above is true to best of my knowledge. Date: Yours faithfully, Place: Hyderabad. ( G N VIGNESH)