Funmilayo Olukoya

FUNMILAYO OLUKOYA DagenhamLondon, UK | Email:-|- Professional Summary Proactive and highly organized professional with strong experience in administrative support and customer care across office, retail, and service environments. Highly skilled at managing busy schedules, delivering exceptional customer service, and improving operational efficiency. Recognized for clear communication, problem solving skills, and the ability to build positive relationships with colleagues, clients, and the stakeholders. Education UNIVERSITY OF LAGOS, AKOKA – LAGOS Masters in Educational Psychology June 2019 -Dec 2022 Main Modules: Growth and development, learning in the classroom, behaviour modification. B.Ed History Education (Second-Class Honors; Upper Division)Sept 2011 - Jan 2016 Main Modules: Growth and development, human learning, guidance and counselling. GSCE Maths and English Equivalent The National Examinations Council2008 Skills ● Team collaboration & Cross-department liason ● Technical aptitude ● Office administration & diary management ● Reporting & Record Keeping (GDPR compliant) ● Complaint Handling & Conflict Resolution ● Microsoft office (Word,Excel,Outlook) ● Strong understanding of child development stages ● Proficient in using educational software and applications ● Time management and prioritisation ● First Aid and CPR-certified Certification and trainings • Paediatric Infant & Child First Aid Level 32024 • Secretarial studies & Office Administration 2025 Experience Admin Support SEPT 2024 - till date • Managing the nursery’s front desk/reception area. • Answering phone calls, emails, and face-to-face queries from parents, staff, and external agencies. • Scheduling appointments, meetings, and parent consultations. • Filing and maintaining accurate records (attendance, health forms, child profiles, staff files). • Entering and maintaining records in databases (child information, safeguarding records, staff schedules). • Assisting with nursery fees and payments (issuing invoices, tracking payments, chasing arrears). • Supporting with funding applications (e.g., government-funded childcare hours). • Ordering supplies and managing stock of resources and equipment. • Acting as a point of contact for parents regarding enquiries, forms, or updates. • Sending out newsletters, reminders, or policy updates. • Supporting staff with administrative tasks so they can focus on childcare. • Keeping up-to-date records for health and safety checks, DBS, and staff training. Railway Children Upminster- Nursery Assistant JAN - SEPT 2024 • Planning and supervision of fun and educational activities, improving child development. • Assisted in the development and implementation of education for children ages 1-4. • Delivered 'learning through play' educational ethos, planning innovative learning experiences to challenge children's development. • Conducted high-quality observations, assessments, and planning, ensuring smooth transitions during sleep times, mealtimes, and outings. • Adhered to all policies and procedures, maintaining the highest standards of cleanliness and safety. • Built and maintained excellent relationships with parents, promoting safeguarding procedures and child welfare. • Handled day-to-day queries and resolved issues quickly to maintain trust and satisfaction. • Committed to continual reflective practice and role-modelled exceptionally high standards, leading on educational excellence. • Conducted daily health and safety-related tasks and checks, ensuring prompt and thorough follow-up of any concerns. • Developed and utilised storytelling techniques that resulted in 20% of language skills among preschool learners. Isawo Comprehensive Senior High School – History and government teacher JAN 2021 to JUN 2023 • Planned and taught lessons appropriate to the abilities of the students by addressing their learning needs. • Managed and instructed classes of over 100 students from culturally diverse backgrounds. • Inculcating good moral behaviours in the learners. Setting and subsequently making and assessing pupils' works done at school and at home. • Participated in an intensified teachers training organised by the state government. • Organised students’ activities during humanities week, which increased student interest in the subject by 20%. • Administered tests and other evaluations, as well as examined students’ performance. Roosevelt Schools- Nursery and primary school teacher SeP 2018 – DEc 2020 • Teaching the learners with the aid of Projector. • Provided an inviting, innovative and challenging learning environment. • Created students’ assignments with google sheets. • Coordinating learners’ personal and group projects. • Taking necessary and reasonable actions to ensure the safety of students’ materials and school’s equipment. • Administered tests and other evaluations, as well as examined students’ performance. African Church Middle School - History and government teacher Jan. 2017- Dec. 2017 • Participated in the development of appropriate syllabuses, materials and schemes of work. • Planned and prepared appropriate lessons and suitable teaching materials. • Set and subsequently marked and assessed pupils' works done at school and at home. • Administered tests and other evaluations, as well as examined students’ performance. • Planned an excursion for students to Erin-Ijesha waterfall that was situated in the nearby region. Eva Adelaja Junior Girls Secondary School- Trainee teacher Jan. 2015- April 2015 • Followed and taught lesson plans assigned by the permanent teacher for students. • Managed and instructed classes of up to 60 students from culturally diverse backgrounds. • Helped learners develop and improve study methods and habits. • Marked and assessed pupils' works done at school and at home.