Funmi Hamid

FUNMI HAMID DATA ENTRY SPECIALIST | DATA ENTRY MANAGEMENT Dynamic Data Entry Specialist with 10+ years of experience working with data entry systems to drive efficiency and improve business processes. Adept at maintaining organized filing systems by entering, reviewing, and editing data to ensure completeness and accuracy. Skilled in multitasking and effectively prioritizing tasks to achieve optimal results. I am eager to leverage my managerial and administrative skills to achieve outstanding results and make a significant contribution to the organization's success. Areas of Expertise           Adept in Technology Innovative & Creative Data Entry & Management Time Management Computer Literacy Critical / Analytical Thinking Emotional Intelligence Focus / Concentration Skills Confidentiality / Data Privacy Speed / Accurate Typing Skills           Communications Skills Data Research & Data Collection Data Verification Attention to Detail Business Administration Software Proficiency Data Reporting & Analysis Information Gathering Client Service Project Management           Records & Documentation Multi-tasking Skill Organizational Skills Problem Resolution Proficient in Microsoft Office Numeracy Skills International Relations Team Collaboration Adaptability Digital Technologies Professional Experience RAINBOW CONSULTING SERVICES, DUBLIN – IRELAND INTERNATIONAL EDUCATION CONSULTANT / STUDENT CAREER ADVISOR SELF-EMPLOYED          (2014 – TILL DATE) Professionally consult for all Irish Higher Institutions in partnership with the Irish Embassy in Nigeria & EIT InnoEnergy Master School in Ten (10) European Union Countries. Highly competent in representing all higher institutions during open days & education fairs. Tactfully manage calls from potential international students, providing information & advice regarding Ireland & Ten EU (10) higher institutions. Handle client inquiries professionally via email or chat. Organize inboxes, filter messages, respond to inquiries and prioritize important emails. Book meetings with prospective student & parents, prevent scheduling conflicts and make sure all engagements run smoothly. Maximize the efficiency of data input and management to ensure seamless access to vital information regarding students, parents, and higher institutions. Keep records structured, manage spreadsheets and ensure data integrity. Accurately and efficiently entered student data into computer systems; input information from paperwork, processed forms, and verified the data. Counsel prospective students to identify appropriate study options, suitable courses and institutions. Perform administrative and clerical tasks including editing, proofreading documents and provide general information to students & parents. Process and submit applications to institutions obtain offers and facilitate enrolment promptly. Effectively maintain an accurate database of records and documentation. Support students with their visa application submission and firmly check for fake or fraudulent documents. Assist & guide students in improving their CVs, personal statements, statements of purpose, & visa application letters. Energetically support students by checking travel documents, booking flight tickets & accommodation. Strategically perform overall responsibility for the recruitments of international students using a variety of communication channels and media strategies.    Build effective relationships with the institution’s international offices to support timely admission application processing. Attend education consultant sessions / events organize by the Embassy of Ireland and Enterprise Ireland – education team to establish relationships with key contacts. Use my expertise to help students choose the right subjects / courses at college or university to suit their career paths. Support parents & students from the subject choices to the right university course or next step in life for the student’s suited path. Give students clarity on the right career path suited to their personality & lifestyle to match their interests and goals. Guide students to explore different careers and what they need to do to get into them and figure out ways to reach their goals. Give students personalized advice, recommendations and detailed report that outlines their strengths, interests, and a plan on how to reach their career goals. NIGERIANS IN DIASPORA COMMISSION , ABUJA – NIGERIA CHIEF ICT MANAGER / DIASPORA ENGAGEMENT         (AUGUST 2019 – AUGUST 2025) Head of Technology Transfer & General Administration Unit of Technology Transfer & Innovation Department. Co-ordinated & responsible for overseeing the activities of all the units such as Systems, Network, Remittance, Diaspora Housing, Investment, Innovation, & Data Mapping units. Maintained computer systems & network administration & ensure that all systems are virus checked to standards. Managed the overall technology infrastructure of the Commission. Efficiently inputted data into databases, compiling and verifying information to guarantee accuracy, while facilitating seamless access and management for all team members. Supervised the implementation of ICT operations plan & ensured that all equipment is in good working conditions. Drafted policies & procedures to promote a better understanding of the use of ICT equipment’s. Created & supervised the writing of letters, emails, memos, press releases, speeches, newsletters and information bulletin. Consistently championed the cause for creating a credible housing platform for Nigerians in the Diaspora to invest in Nigerian real estate without fear via the annual Diaspora Housing Fair (DHF). Solicited and invited Diaspora investors and entrepreneurs looking to invest in Nigeria via the annual Nigeria Diaspora Investment Summit (NDIS). Focal person of the Commission to the World Bank Group & European Union (Abuja) for engagement & partnership on managed labour migration, public awareness & sensitization campaign on irregular migrants. Accompanied or represented the Chairman of the Commission at events & meetings in Nigeria & overseas. Undertook other tasks or assignments as directed by the Head of Department & Chairman of the Commission. NATIONAL ASSEMBLY (THE PARLIAMENT, FEDERAL REPUBLIC OF NIGERIA), ABUJA – NIGERIA SENIOR EXECUTIVE ASSISTANT / LEGISLATIVE AIDE & PRIVATE SECRETARY TO A SENATOR        (2016 – 2019) Act as liaison and first point of contact with internal & external stakeholders, and team members. Proactively and promptly reviewed e-mails, invitations & correspondence. Managed the Senator’s e-mail, diary & calendar extensively, coordinated schedules & meetings, ensured prioritization in the itinerary. Accurately performed data entry and management, entering, updating, and maintaining data in the system, while also handling general administrative tasks such as managing emails and files, research, travel planning, invoicing, document preparation and other operational tasks. Created & developed itineraries and agendas of events. Efficiently provided research support & drafted letters, emails, memos, reports, speeches, press releases, web contents and communiqués. Delivered high-level secretariat support with utmost discretion and professionalism when working with confidential documents. Attended meetings with the Senator, noted meeting minutes & follow-up actions. Delivered general administrative support, research & analysis, protocol services, ICT, public relations. Diagnosed IT related issues and also PC & peripheral problems. Maintained Microsoft Outlook database & monitored e-mails. Organized & managed all national & international travel arrangements including visa applications, flight tickets, hotel reservations, and other logistics. Welcomed dignitaries & visitors, prepared for the arrival & departure arrangements for high-level visits. Provided assistance in preparation & during high-level engagements. Build & maintained contact lists of high-level business leaders, government officials & diplomats. Screened & responded to all correspondence & documents. Responsible for electronic filing system / hardcopy filing of confidential records. Tracked issues specific to the Senator’s senatorial district & handled inquiries from the public. Coordinated event logistics & venue requirements for town hall meetings & special events. Supervised the production of booklets & leaflets for town hall meetings. Managed & coordinated all monthly expenses, payments of salaries & submitted expense reports. Performed other finance-related duties as directed by the Senator. Worked closely with other staff providing support as required. Accompanied or represented the Senator at official functions & engagements in Nigeria & overseas. CITIBANK GROUP IRELAND, DUBLIN – IRELAND MANAGEMENT CONSULTANT (2014 – 2014)    Successfully collaborated with the senior management to identify resources necessary to support innovation activities. Researched on Hackathon & recommended principles, tools, processes and best practice plus disruptive innovation tactics to drive creative solutions and ultimately customer’s satisfaction and engagement. Developed and utilized data gathering tools, extracted data for analysis and interpretation. Tactfully collected data and provided analyses for a broad array of issues across innovation areas. Designed, facilitated, conducted and analyzed interviews with the internal and external employees. Prepared and presented to Citi Innovation Lab detailed presentations, findings and analysis on Hackathons to support innovative business models. DELL COMPUTER CORPORATIONS IRELAND, DUBLIN – IRELAND DELL ONLINE CATALOG MANAGER SUPPORT    Created and maintained global portal for customers account and communicated maintenance issues to Sale / IT Department. Supported the submission of online information that enables frictionless order processing. Professionally conducted and documented the most complex order and communicate results to the management and resolved order processing issues associated to on-line ordering and maintained customers pricing files. Ensured a high level of accuracy in data entry, regularly achieved and exceeded the targets set. Consistently achieved and strived to exceed productivity target on an ongoing basis. CITIZENS INFORMATION CENTRE IRELAND, DUBLIN – IRELAND RECORDS & INFORMATION OFFICER       (2005 – 2007) Performed administrative procedures as directed by the manager. Answered & directed phone calls, provided clients with information and services. Performed office duties such typing, printing and photocopying. Carried out clerical & organizational tasks such as filing and drafting correspondence. Recorded incidents such as complaints. Promoted the company to potential clients and dealt with queries efficiently. Maintained database of staff contacts, staff files and other records. CFAO TECHNOLOGIES NIGERIA, LIMITED, KANO – NIGERIA SALES REPRESENTATIVE  (2007 – 2008) Maintained a broad range of information resources needed to deliver an effective service and informed members of the public on their rights & entitlements. Dealt with enquires & requests for information from clients. Provided advice and information to the public and ensured that the information system is maintained and regularly updated. Ensured that records & documents are easily accessible when needed. Assisted & supported the Manager with office work. Organized booklets, leaflets and information pack and ensured they are presented well. CARE & COMPANY DUBLIN – IRELAND ADMINISTRATIVE ASSISTANT  (2012 – 2014) (2002 – 2003) Developed the knowledge of technology sales & services, and ensured proper post-sales support is provided to customers. Attended business to business functions to network for new potential clients and sustained customer relationships to maximize product/service satisfaction. Accomplishments  I was entrusted with the role of Data Coordinator to prepare an important paper for the Chairman of the Nigerians in Diaspora Commission (NiDCOM), who was invited to serve as a resource person for the prestigious 5Day Induction Programme for the newly elected members of the 10th National Assembly of Nigeria, the country's federal legislature This paper was meticulously crafted, earning me commendations for my dedication and excellence in execution.  At the direction of the Chairman of the Nigerians in Diaspora Commission (NiDCOM), I executed the data entry for the Diaspora Toolkit survey, encompassing key pillars of the Diaspora Engagement Self-Assessment Tool (DESAT). This crucial work contributes to enhancing our understanding and effectiveness in engaging with the Nigerian diaspora community. Consequently, the African Union – Directorate of Citizens & Diaspora Organization (CIDO) sent an invitation letter to NiDCOM to participate in a capacity building training to assist the Diaspora Focal persons in countries that successfully filled out the survey. I was nominated to attend training for successfully completing the data entry tool on behalf of the Commission and Nigeria as a whole.  I designed an engaging one-page prompt alongside a concise survey specifically for Nigerian graduates in the Diaspora, aimed at inspiring their participation in the National Youth Service Corps (NYSC). By gathering valuable data through this survey, we effectively identified and understand the diverse personal and academic backgrounds of Nigerian students abroad. Education Postgraduate Cert in Innovation, Entrepreneurship & Enterprise, University College Dublin, Dublin 4, Ireland – 2015 Master of Science, Technology & Innovation Management, Technological University Dublin, Dublin 2, Ireland – 2014 Associate Degree Certificate in IT, Sales & Digital Marketing, Dublin Business School, Dublin 2, Ireland – 2013 Bachelor of Arts, Library & Information Science / Sociology, Bayero University Kano, Kano, Nigeria – 2002 Nigeria Certificate of Education, English / Social Studies, Federal College of Education Kano, Kano, Nigeria – 1998 Secondary School Certificate, Federal Government College, Kano, Kano, Nigeria – 1993 Certifications Diploma in Digital Marketing & Social Media, SureSkills, Swords, Co. Dublin, Ireland – 2013 European Computer Driving Licence, ECDL Foundation, Irish Computer Society, Dublin 4, Ireland – 2009 Certificate in IT / Career Skills, Irish National Training & Employment Authority, Dublin 22, Ireland – 2009 Certificate in Retail Sales, Irish National Training & Employment Authority, Dublin 16, Ireland – 2007 Training Diaspora Engagement Self-Assessment Tool (DESAT) Training: African Union Diaspora Engagement Capacity Building Training, Virtual Training Session 28th Sept – 7th Oct, 2021 Introduction to Diaspora, Migration & Development in Africa: African Foundation for Development (AFFORD), London, United Kingdom 27th Jan – 29th Jan, 2020 Professional Association Irish Computer Society; Irish Learning Technology Association; Library Association of Ireland; Institute of Management Consultants and Advisors Ireland, & Nigeria Computer Society Personal Details • Sex: Female •Nationality: Irish & Nigerian Referees Available