OLUFUNKE
FABAYO
B.Sc.
CAREER SUMMARY
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Dedicated and result-driven personnel with proven work experience in human
resource management, administration, client service, and teaching.
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Track record of improving staffing levels by 58% by initiating timely and
effective recruitment processes and improving work efficiency by 58%.
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Skilled in facilitating organizational development through innovative HR
policies and effective recruitment processes with multi-tasking abilities.
Ketu, Lagos State.
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Motivated and solution-oriented with ability to drive customer satisfaction
through outstanding customer service strategies with interpersonal skills.
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Proven ability to employ administrative management strategies and process
improvements to improve quality of results and facilitate growth.
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Skilled in providing excellent administrative support to streamline workflow
procedure and processes while driving business advancement.
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Ability to prioritize and multi-task in a competent and efficient manner with
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CORE COMPETENCIES
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Human Resource Management
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Employee Administration
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Recruitment Process Mgt.
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Staff Training & Development
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productive work habits in a result-driven business environment.
EMPLOYMENT HISTORY
Human Resource Executive | Feb. 2019 – Date.
Broadshift Technologies Limited. Ikeja, Lagos State.
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Develop and execute effective HR policies, procedures, and programs.
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Recommended appropriate resolutions to employee relations concerns.
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Handle job evaluation, recruitment/hiring, compensation, and benefits.
Compensations & Benefits
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Organize and coordinate onboarding programs for all new employees.
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Performance Management
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Handle compensations/benefits, payroll, HMO, and staff development.
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Talent Management
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Reduced recruitment cost by 14% and maintain current employee handbook
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Office Administration
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Update employment records and database; improved staffing levels by 58%
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Client Service Management
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Business Development
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Project Management
HR/Office Manager | Jan. 2014 – Dec. 2014.
Taxi-Ad Nigeria.
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Relationship Management
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Successfully maintained a staff retention rate of 79% in 2014.
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Verified staff’s overtime claim and managed office correspondence.
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Introduced core office systems that improved work efficiency by 58%.
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Maintained digital and physical filing systems for easy data retrieval.
B.Sc. – Biochemistry
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Oversaw effective appointment scheduling and itinerary coordination.
Ambrose Alli University
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Oversaw office inventory (ordering, stocking, and shipment receiving).
2009.
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Effectively managed recruitment, including sourcing and interviewing.
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Oversee completion of compensation/benefit documentation procedure.
EDUCATION
Senior Secondary Certificate
Auchi Polytechnic Secondary School.
2002.
TECHNICAL SKILLS
by tracking vacancies and initiating timely recruitment processes.
Admin/Client Service Rep. | Jul. 2012 – Dec. 2013.
The Nubian TNS.
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Maintained quality control records while improving customer service.
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Analyzed customer purchasing habits to adjust customer care strategy.
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Reduced customers’ complaints by 38% via sound resolution procedure.
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Followed up to ensure that actions were taken on customers’ requests.
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Microsoft Word
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Microsoft Excel
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Assisted in executing administrative policies/procedures for operations.
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Microsoft PowerPoint
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Maintained various office files/documents for audit trail and compliance.
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Computer Application
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Politely greeted visitors and clients and resolved questions and complaints.
PROFICIENCY
EMPLOYMENT HISTORY
# Communication
Teacher | Jul. 2009 – Jul. 2010.
# Time Management
Jubril Aminu Model Secondary School, Bauchi State.
# Decision Making
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Developed and enforced classroom rules and administrative policies.
# Cost-Effectiveness
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Recommended curriculum choices and created excellent lesson plans.
# Commercial Acumen
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Utilized positive reinforcement and provided clear feedback to students.
# Analytical Thinking
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Promoted the academic, emotional, and intellectual growth of students.
# Vision, Innovation
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Maximized the efficiency of classroom instructional strategies by 68%.
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Identified student educational needs while employing customized coaching.
# Hands-on, Flexibility
# Proactivity, Leadership
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PRIOR EXPERIENCE
# Productivity, Motivation
# Adaptability, Multi-tasking
Lab Assistant Trainee | Pathcare Nigeria.
Jul. 2006 – Dec 2006.
# Collaboration, Accountability
# Interpersonal, Organizational
TRAINING/CERT.
Human Resource Management
PROFESSIONAL SKILLS ANALYSIS
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effectively work within a diverse workforce.
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Piston & Fusion.
2020.
Business & Administrative Mgt.
Professional Negotiation
T.N.S.B.
2013.
Excellent communication and interpersonal skills, Strong organizational,
leadership, and problem-solving skills.
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Proficiency in organizing, coordinating, and communicating with senior
executives and other employees.
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DU & T Consulting.
2014.
Strong interpersonal and communication (both verbal and written) skills an
Strong organizational skills, attention to detail, and ability to demonstrate
initiative and be pro-active, showing confidentiality.
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Strategic thinking skills, presentation, and strong multi-tasking.
