Fungai Mutemi

FUNGAI EMMANUEL MUTEMI- /- Glenville Drive Richmond, Bulawayo-PERSONAL DETAILS     Date of Birth Gender Languages Licence 13/07/1990 Male English, Shona, Ndebele Class 4 Tertiary Education – Midlands State University (2011 – 2014)  BComm Honours in Retail Management (2.1 Degree Class) PROFFESONAL BACKGROUND AND WORK EXPERIENCE AMP Meats T/A Texas Meats Southern Region Retail Operations Manager (Jan 2024 – Current) Duties Include the Following   Responsible for operations in the 13 stores in Midlands, Masvingo and Matebeleland ensuring their visibility, growth and profitability. Manage day to day operations and planning  Contain OPEX while managing efficiency  Quality control and Stock Management  Oversee sales target, profitability and turnover reports  Relationship management with stakeholders  Report back to General Manager and Managing Director  Drive performance to optimum levels  Weekly review of budgets by store, sales tracking progress against Budget (GP$, GP%, Volume & Turnover) and planning corrective measures 1 Seapride Foods Bulawayo Regional Sales Representative (June 2023 – December 2023) Retail, Wholesale, Food Service and Informal Markets Duties Include the Following          Work with sales manager to develop materials such as call sheets, brochures, product files, catalogues and prices tailor suited for the region Manage menu listings, price increases and return policies within the food service sector Investigate new opportunities within all sectors; food service, retail, wholesale and the informal market Ensure any new products are listed in the relevant retail and wholesale outlets, barcodes are updated pricing done Monitor Merchandiser activity and ensure they are submitting weekly instore reports on pricing, new products, competitor activity, expiry dates and returns of stock. Work closely with the sales manager to grow the informal wholesale market, van sales, tuckshops, wine sales and the Hwange route Complete MANNAC reports monthly in preparation for the month end management meeting Work with the Sales & Marketing Manager on budgets by customer by store by product Day to Day Responsibilities and look at the Daily Sales Report, tracking progress against Budget (GP$, GP%, Volume & Turnover) Gap Filling Plans to meet budget and capitalize on opportunities where budget has already been achieved Kershelmar Dairies Pvt Ltd Bulawayo Sales Representative (June 2022 – April 2023) Duties Include the Following         Manage day to day Sales, Distribution and Merchandising operations of the business in territory spanning Matebeleland, Midlands, Masvingo province in key outlets. Research and analyse market trends and developments in the Dairy Sector and submit reports to maintain and grow the business. Supervision and recommendation of merchandisers in outlets under my territory. Engage Independent Stores through cold calls and planned visits to achieve sales and revenue targets. Assist ordering, sales volume targets and growth initiatives for Gweru Depot and Harare Distributors. Monitor territorial customer volume achievements (B2B &B2C) and distributor performance monthly. Oversee account management and query resolution to maintain retention levels. Check and monitor customer attrition rate and new acquisitions. Cairns Foods Zimbabwe Bulawayo Region Country Channel Leader 2 Modern Trade, Distributive Trade, General Trade (July 2020 – July 2021) General Trade (July 2021 – May 2022) Duties Include the Following            Manage and develop the relationships with key customers (OK Mart, Lion Stores, Gain, Pote, TM, OK, Pick N Pay, Zapalala, Greens spanning from Vic Falls to Beitbridge, Plumtree and Zvishavane. Supervision and recommendation of merchandisers in outlets under my territory. Responsible for the flow of information, finance and products between the customer and Cairns. Manage Customer within agreed trading terms and deliver the required business results with minimum risk to the business. Key Account Management- Achieve sales targets and develop long-term sales planning in terms of model & volume Run weekly, monthly and quarterly performance analysis for my customers (on shelf availability, target achievement by brands, launches on time, visibility, competition, etc.) Scanning the environment for opportunities and threats and driving growth in untapped categories (white spaces). Provide customer and channel understanding through customer’s organizational awareness and interpersonal relationships with customers through promotions. Drive and supervise van sales route profitability in the region to ensure that all routes serviced by our Van sales are profitable Close the deal with the customers by negotiating the trade terms, trade funding, and counterparts Provide trade marketing and distribution information and reports on performance and accounts to ensure that the Sales Manager, Brand Marketing team, finance team are fully informed at all times. VIRL Rural and Social Financial Services Chitungwiza Branch Manager (July 2018 – December 2018) Bulawayo & Gwanda Branch Supervisor (January 2019- June2020) Duties Include the Following       Industry analysis through primary and secondary research, designing and implementing business expansion strategies across product lines. Conducting financial literacy trainings and disbursing and managing funds for donor funded programmes i.e. SAFE (USA) & SOS (Germany). Managing and enforcing the promotion and marketing strategies at branch level in order to increase public awareness company's offering and increase outreach Develop and submit to Senior Management quarterly Competitor's Analysis. Managing overall business with accountability for profitability; forecasting targets and ensuring their achievement in line with organisational goals. Acting as a Liaison agent, maintaining proper relationships and attending meetings with various stakeholders covering Government, State Bureaucrats, Media and the Community as a whole 3      Maintaining communication different stakeholders, management and funders through visits, report compilation, workshop attendance among other activities. Overseeing the credit appraisal process, ensuring strict compliance to credit guidelines and taking adequate steps for timely repayment of loans and handling of bad debts. Regular and frequent interaction with clients and employees to understand their perspective and plug gaps in product design and delivery to enhance customer retention. Devising performance targets and monitoring performance to ensure operational efficiency and meeting of individual and group targets. Identifying portfolio risks through analysis of secondary and primary inputs, measuring the impact and taking preventative as well as curative steps towards their mitigation. Assistant Manager (September 2016 – June 2018) Plumtree Bakery, Supermarket & Wholesale (Plumtree) Duties Include the Following         Meeting and/ or exceeding budget/target sales and gross profit margins Planning manpower utilization, training, staff development and succession planning programs Advising on and ensuring proper adherence to procedure in the purchasing, receiving, customer service and shop floor operations Ensuring adequate stock levels at all times in relation to seasons and customer preferences Designing customer awareness campaign through flyers, pamphlets and weekly and monthly promotional activities to boost sales Formulating medium to long term strategies to reduce shrinkage, boost sales, customer count and promote repeat sales and customer loyalty Carrying out market audits to determine the market dynamics so as to remain competitive Compiling reports for senior management and briefs for subordinates on business overall position. Business Development Officer (May 2015 – March 2016) Inclusive Financial Services (Bulawayo & Zvishavane) Duties Include the Following        Compiling weekly and monthly reports for senior management and briefs on individual’s performance and business overall position. Debt management and coming up with strategies to recover outstanding amounts and coming up with strategies to recover amounts that are about to become due. Aggressive marketing to engage the financially excluded and SMEs to grow loan book and increase market share. Formulating medium to long term strategies to reduce debt, client retention, increase client base, and encourage repeat business and customer loyalty. Carrying out market audits to determine the market dynamics so as to remain competitive. Meeting and or exceeding budget/target disbursements and collections. Formulating and implementing marketing, collection and debt recovery strategies. 4     Client relationship management to identify client’s needs and satisfy them. Financial advisory services to clients to avoid clients getting into debt trap. Portfolio management to ensure liquidity and quality. Daily reconciliations on amounts disbursed and collected as per target. Attachment (Shift Manager; Jan 2013 – Nov 2013) Innscor (Inns Express) Bulawayo Duties Included the Following           Brand management – ensuring store layout, pricing and inventory compliance with organisational standards. Meeting projected sales targets as well as 33% gross profit on sales. Overseeing monthly stocktake, minimising shrinkage by ensuring merchandise security. Day to day branch administration including assets, merchandise and stationery control and budget drafting. Daily sales and banking reconciliation. Liaising with purchasing department on optimum order quantities. Customer and supplier appraisal. Preparing reports (sales, purchases, stock holding, trading profit margins and environmental scan/ market analysis report) on a daily, weekly and monthly basis for senior management. Customer complaint and grievance handling. Ensuring that daily, weekly, monthly sales and production targets are met and surpassed. PERSONAL ATTRIBUTES        Able to work under pressure Integrity Passionate Relationship builder and Team player with reliability and commitment Able to develop and keep good working relations Driven by curiosity and desire to learn and know more Eager to achieve set targets and goals KEY SKILLS AND ACTIVITIES Organisational skills and competencies    Wide experiences of prioritising workloads to meets set deadlines Prioritises and contributes to team effort and teamwork Excellent written and oral communication skills Computer skills and competences 5    All embracing knowledge of Point of Sale Packages (AL POS, POS-I-TILL, OHIO) High proficiency in Microsoft Office Packages (i.e. Word, Excel, Outlook, Power Point), Loan Performer, Musoni Working knowledge of the application of the internet for research, email and other work related purposes 6 REFEREES Mr J Tshuma Ms L Manzonzo Human Resources Manager Client Relationship Officer Simbisa Brands Southern Region Old Mutual Finance Pvt Ltd P.O. Box 1001 G04 Eastgate Market Harare Fort St/11th Ave Bulawayo - -/ 260924/- - Mrs R Gomiwa Rufaro Mhaka The Managing Director Human Resource Officer PB Supermarket & Wholesale VIRL Financial Services 7A Thekwane Road Crnr L Takawira Strt & J Moyo Plumtree 3rd Floor NOCZIM Building -/-/- Harare - -/749909/-- Tafara Zendah Leroy Karanda National Sales Manager Sales & Marketing Manager Cairns Foods Zimbabwe Seapride Foods Upton Road Stand 1836, Mukuvisi Office Park, Ardbennie Woodlands Rd Harare Harare - - -/- 7