Fritzie Evardone Campos

Fritzie Evardone Campos Personal Details Birthday: October 30, 1978 Gender: Female Nationality: Filipino Religion: Roman Catholic Address: Block 1, lot 32 North Forbes Subdivision, Catbangen San Fernando City La Union Phone number: - Email:- Objectives  To be an effective and efficient team member of your esteemed organization and to achieve organization & individual goals.  Seeking an increasingly responsible position in your organization, career development and challenging environment where my qualification, experience and dedication can be utilize for the prospect of the organization.  Articulate, confident and able to put together comprehensive marketing strategies Education Bachelor of Science in Computer Science – undergraduate Lorma Colleges Carlatan, San Fernando City La Union Experience Darya Village General Trading LLC, Dubai, UAE Archives Clerk May 12, 2012 – December 25, 2014         Respond to external request for information and advice Maintain paper -based and electronic files Documents management Perform basic bookkeeping duties Reroute calls to appropriate people Compile financial records Help organize office activities Answer inquiries about company Darya Village Hotel and Services , Kabul, Afghanistan Service Manager January 05, 2015 - March 5, 2016  HR responsibilities including recruitment, training and development of staff.  Organizing the daily duties.  Responsible for management of brand standards, stock rotation & cashing up.  Analyzing data and drawing conclusions for the business.  Daily and weekly reconciliation of sales/ end of week/ payroll  Working, planning and coordinating for big events  Responsible for the smooth running of the Dining Facility, Bar and Housekeeping Department  Responsible of hotel reservation and client company information.  Responsible for show - arounds to interested clients.  Manage and organized functions or events Teleperformance, Phillippines – Directv Technical Support Representative – Direct TV Account August 02, 2016 – February 21, 2017  Accept calls from clients and resolve their issues regarding their technical problems in their equipments and any other information regarding clients account details and billing details or questions  Daily report of all calls and any additional information of clients Darya Village Hotel and Business Park – Kabul, Afghanistan Frontdesk / Events Manager March 28, 2017 – May 14, 2018  In charge of all occupied / non occupied rooms details and information  Clients room reservation and allocating rooms  Coordinating with the Receptionist, Maintenance and HSK before clients check in and check out  24/7 on call in any clients call or email regarding any issues in their rooms and coordinating with the designated department in charge of the said issues  Making sure of all vacant rooms that is ready for occupancy for incoming clients  Show around for the clients of our facilities  Coordinating with the Finance for any short term clients check in and check out regarding their payment  Escort any clients who wanted to come over and visit our hotel  Manage and prepare the registration forms and rooms for guest check in / check out while the Receptionist is off duty  Daily coordination with the Receptionist for any issues to be resolved  Receiving daily reports from the Receptionist for any alteration/ changes or corrections and giving the reports to the Resident Manager and other departments for their information  Coordinating with all the departments for any issues in all rooms  Doing special events every month or any occasions or special holidays  Contacting outside clients for any events and confirmation of their attendance and coordinate with the Security for their access  Coordinating with the Bar Management for any events for the preparation Skills  Have a strong oral and written communication skills in English language  Excellent on customer service skills  Computer literate in MS Word and MS Excel  Know basic office procedures and any other related paper works. Reference: Molly Faisi CEO Darya Village Hotel and Business Park Dubai, UAE - David Seider Communication Advisor DAI RADP – East Kabul, Afghanistan -