Frenzie lai Sode

FRENZIE LAI C. SODE VIRTUAL ASSISTANT/HOMEBASED CUSTOMER SERVICE REPRESENTATIVE PROFESSIONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for the benefit of the company. Currently a freelance Real estate sales Person and part-time virtual assistant CAREER HISTORY Operation Manager CONTACT DETAILS 403 Arden St. Goodwill 3 Subd., Sucat Paranaque-- - KESHRA'S WELL JUN 2014 - MAY 2016 Handles customer questions, complaints, and billing inquiries, including disputes and adjustments, with the highest degree of courtesy and professionalism to resolve customer issues. Perform quality controls and monitor production. Pre-Seller COCA-COLA FEMSA AUG 2013 - JAN 2014 SKILLS: The ability to work under pressure and multi-task. Exceptional communication and networking skills Successful working in a team environment, as well as independently. Mailchimp Copywriting Transcription writing Appointment setting Web designing Web media Design and graphics Social Media Administration Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages. Ensure that shortages, outstanding and collections are settled with the Accounts Department and that cash sales are deposited with the Cashier at the end of the day. SCHOOL HISTORY Southville Int'l School andColleges MASTER OF ARTS IN PSYCHOLOGY 2017 To pursue on the next semester. Completed 2 semesters Meycauayan College BACHELOR OF ARTS IN PSYCHOLOGY-