FREDRICK OMONDI
📍 Kenya | ✉️-| ☎️ -
Professional Summary
I am a highly organized and detail-oriented Virtual Assistant with strong expertise in Microsoft
Office, Excel, email management, data entry, and chat support. With proven experience in
managing administrative tasks, streamlining communication, and providing excellent client
support, I pride myself on reliability, accuracy, and professionalism. I adapt quickly to different
working environments and always strive to deliver quality results that meet deadlines and exceed
expectations.
Core Skills
Virtual Assistance & Administrative Support
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Email Handling & Calendar Management
Data Entry & Database Management
Chat & Customer Support
Report Preparation & Documentation
Task Prioritization & Time Management
Problem-Solving & Communication
Education
Maseno University – Kenya
Bachelor of Science in Computer Science (Education)
Graduated: 2020
Professional Experience
Virtual Assistant | Freelance
2020 – Present
Provided remote administrative support including scheduling, email handling, and data
management for clients across various industries.
Created and maintained Excel spreadsheets for reporting, budgeting, and data tracking.
Handled customer inquiries via chat support with professionalism and empathy,
improving client satisfaction.
Assisted in preparing presentations, business documents, and reports using Microsoft
Office.
Organized inboxes, filtered spam, and ensured timely responses to critical
communications.
Data Entry & Administrative Support | Freelance Projects
2019 – 2020
Accurately entered, updated, and managed records across multiple platforms and
databases.
Ensured confidentiality, accuracy, and quick turnaround for sensitive information.
Supported clients in maintaining organized digital filing systems.
Assisted with task coordination, scheduling, and document formatting.
Achievements
Successfully supported multiple clients in improving communication flow and time
management.
Maintained a 100% accuracy rate in data entry tasks across different projects.
Recognized for strong multitasking abilities and reliability in meeting deadlines.
Technical Proficiency
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive, Gmail)
CRM Tools & Chat Platforms
Data Management Systems