Fredrick Ochieng Owino

FREDRICK.O.OWINO ● International Trade Management +254 - ●Warehouse Management Nairobi – Kenya. ● Logistics Management ●Technical Sales expert. ●Operation Management ●Insurance Underwriting 10+ years of experience in Technical Sales and Logistics support; through my work, I have gained strong financial management and analytical skills and I’m highly efficient with the use of Microsoft applications and spreadsheets. Through my Sales & Logistics management experience, I have horned my ability to manage multiple initiatives within a dynamic environment, prioritizing both the urgent and important, without compromising productivity. In addition to the above, I have also excelled in building and maintaining excellent working relationships in the corporate world A. BIO DATA Sex:Male Nationality:Kenyan Cell phone Number:- E-Mail Address:- Languages: English & Swahili CAREER OBJECTIVE To work for a company that provides a highly dynamic environment with future growth potential in which I can implement the skills and knowledge I have acquired through my work experience and formal education PROFILE A professional with invaluable knowledge of managing projects, resources and staff in an effective and efficient manner, highly focused with a comprehensive understanding of sales, logistics, procurement and the supply chain; Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance, all to tight time scales and within budget. Committed to identifying and implementing continuous improvements in Sales, Finance and Administration, looking for a new and challenging managerial position, one which will make best use of existing skills and experience and also further my personal and professional development KEY COMPETENCES Sales Marketing -Strategic planning Procurement Cost reduction Warehousing & storage Process improvement Vendor management Supply chain solutions Inspections/audits & Budgeting Health and safety training and Knowledge STRENGTHS Organizational abilities | Multi-tasking | Detail oriented | Meticulous performer | Positive attitude Effective communication; written, oral, and through presentations. Coordinate with Logistics coordinators, warehousemen to ensure that items are distributed to the end users. Through working knowledge of, and experience with, computers and specialized software programs such as electronic document management systems, relational databases and internet based project collaboration systems. Inventory, Purchasing, Order management in Logistics and Warehousing B. WORK EXPERIENCE Cloud Factory Kenya Marc 2017 – Present Team Leader - IT/Database Analyst • Participates in projects to implement, test and design Database Business systems and applications.  • Monitors and maintains Database systems security.  • Installs new software releases and system upgrades, evaluates and installs patches. • Developing, implementing, and overseeing database policies and procedures to ensure the integrity and availability of databases and their accompanying software • Creating and Monitoring the status of scheduled backups and database jobs. • Database security and the analysis and application of database patches and upgrades to database servers and components. • Developing, implementing and maintaining standard operating procedures (SOPs) for database administration including backup, restoration, administration. • Designing Database and Mysql for Clients • Creating new database users as required and manage sharing of resources amongst Team Members in Data Transcriptions. • On Boarding new Team members and Training on new System. • Developing, implementing, and maintaining change control and testing processes for modifications to databases. • Creating reports for our Different Clients. PHP/MYSQL Database Programming and also IT Consultant www.it.marasmiles.com . BRITAM INSURANCE Kenya Ltd August 2015 – February 2017 Insurance Sales/Financial Advisor Booked Life Insurance and CMS / Fixed Deposit Accounts Kshs 7 Million. AKI – Provisional Insurance License. Ensure that customers make buying decisions armed with the right amount of information. Analyze customer’s complaints and recommend solutions. Discuss with customers on telephone and provide information on the company’s products and services. Record all conversations with clients with details of inquiries or complaints and action steps that were taken. Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not. Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied. Take S.O.S calls from clients that have been involved in an accident, vehicle breakdown, or clients who need assistance with their vehicles and mobilizing help for such clients. Communicate changes or adjustment in policies to clients. Send newsletters, mails, and other forms of correspondences to customers. Receive reports of claims and communicate reports of investigation to the clients. Forward all filed claims to the appropriate department for handling and investigation. Assist in soliciting sales of new products and policies. Liaise with other departments and provide support to them. Proficient in Ms Office Suite, Spreadsheets and Data input programs used to collect insurance information and for future reference. Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected. Offer information about price quotes to prospective customers. Liaise with the BRITAM insurance underwriter and process all orders made via telephone. Receive visiting customers and provide them with necessary assistance. Manage and protect the reputation of BRITAM Insurance Kenya. Maintain strong clientele relationship with customers. Unified Group Africa Kenya Ltd June 2015 – July 2015 Sales Executive – ICT / Software's Provide detailed information to the consumer about the technical specifications of the computer software offered by the company. Investigate new items and make recommendations for purchasing products. Check inventory to ensure orders are in stock. Take orders over the phone and in person. Advise customers on technical matters and recommend appropriate computer software configurations. Solicit information about computer software needs from customers. Negotiate price for the sale. Provide technical support after merchandise is purchased. Construct sales pitches and presentations. Travel to areas where needs are projected. Stay abreast of market trends. Assist with the company helpline. Served as a customer service rep for customers who have questions or difficulties. Demonstrate product features before a sale. Respond to pre-qualification questionnaire or information to tender document. Negotiate a commercial agreement. Help customers maximize the use of software features. Advise on appropriate user training. Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes. Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals. FAULU Microfinance Bank Kenya Ltd October 2014 - May 2015 Retail Sales /Banc assurance Appraise loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions about the process. Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information. Review and update credit and loan files. Review loan agreements to ensure that they are complete and accurate according to policy. Compute payment schedules. Up-sell Consumer Loans to Civil, Public, Parastatal and SME market segments. Submit applications to credit analysts for verification and recommendation. Handle customer complaints and take appropriate action to resolve them. Work with clients to identify their financial goals and to find ways of reaching those goals. Market bank products to individuals and firms, promoting bank services that may meet customers’ needs. Set credit policies, credit lines, procedures and standards in conjunction with senior managers. Analyze potential loan markets and develop referral networks in order to locate prospects for loans Marketing, obtaining and promoting MOU with new Firms to cover new markets. Procure Kenya Ltd November 2013 – Sep 2014 Sales Executive Selling the company product to current and potential customers Addressing customer issues and communicating the information in a timely manner to my immediate manager Implementing of promotion roll out for new products in the market Sell company’s products in designated areas Implement company visibility plan& establish excellent rapport with customers Endure sales routes are diligently followed Uphold corporate integrity and values while ensuring all activities comply with the set company rules and regulations Proper weekly forecast to eliminate market returns & report competitor activities in the market pace Cash sales, debt collection and 0n-time submission Maintain the sales vehicle and ensure it is in proper running condition Red Sea Remote Site Services: (Basra-IRAQ) Aug 2011 – Sept 2013 Logistics Coordinator Coordinated all documentationFor Iraq shipments including legalization of documents and compliance for Halliburton LLC Basra Iraq Accurately Verified over; bills of lading, certificate of analysis, freight forwarder documentation billing and ensured timely issuing shipping instructions Reviewed all orders of major customers, tracked shipment of orders and ensured timely delivery of goods Coordination and planning of all Oil / Gas site operations/ Documentation. Transportation and heavy lift Equipment and personnel requirements such as tally clerks, riggers, cranes. Forklifts. Low loaders for OOG cargo and overweight cargo, lashing materials and dun age required during Loading/Discharging operations for warehouse storage Handling queries from customers, subsidiaries and overseas offices regarding orders/tender documents and shipment Prepared and presented weekly logistics reports to The Dubai Management team Liaising with third parties to move goods/freight (road, air & sea) in accordance with customer requirements Pillar of demonstration when it came to Health Security Safety and Environment Prepared applications for customs clearance duty exemption papers, requested for certificates and approvals of inspections for the signature by project manager, ensuring correctness of consignment details and attachments viz., sales order, purchase order, invoice/packing list, bill of lading/airway bill, consignee references. Handled Purchasing - RFQ, RFP, RFI, supplier pre-selection for Drilling wells equipment, Infrastructure & Construction heavy machinery equipments, Leasing and Spare parts Procurement ASWAAQ LLC, Dubai UAE June 2009 – Aug 2011 Warehouse Customer Care/ Document Controller, Key responsibilities Efficiently managing customer service activities including entry, customer satisfaction, interface with sales and resolving critical customer complaints Cost accounting to ensure the price the client shall pay us for services rendered Plan, direct and control logistic activities from receiving, inspection, storage, packing, inventory control, order processing all the way to negotiation Integrate information from purchasing, material take off, planning and fabrication to ensure material supply in timely sufficient quantity Provide full inventory support and track all stock movements, simplifying reconciliation Collaborate with departments to integrate logistics with business systems and processes such as Customer sales, order management accounting and shipping. Ensure compliance with contractual obligations related to the customer requirements Administration duties such as filling, management of the daily placement of orders and all correspondence as well as arrangement of all deliveries to the clients. Administering protection/transfer and disposal of the goods/ assets of the company Caltex Chevron Oil Kenya East Africa Aril 2008 – July2009 Sales Executive Key Responsibilities Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales Locate, select, and procure merchandise for resale Develop and implement marketing strategies Utilize and cooperate with required customer appreciation and incentive program Resolve customer complaints Orientate each new hire on the basics of the facility and explain the training schedule Visit potential customers for new business Provide customers with quotations Negotiate the terms of an agreement and close sales Gather market and customer information and provide feedback on buying trends Represent your organization at trade exhibitions, events and demonstrations Identify new markets and business opportunities Record sales and send copies to the sales office Total Oil Kenya East Africa Jan 2005 – Oct 2007 Warehouse /Sales Executive .Key Responsibilities Issuing/Receipt of all materials in line with daily system generated Materials Department work centre listings and daily work to lists / Reports. Maintaining housekeeping within the Warehouse and all Yard locations to ensure products are stored in an organized, safe manner, creating a safe working environment and parts stored externally are suitably protected from the elements. Continuous physical counting of inventory in accordance with the cycle count schedule and reporting on inventory accuracy Identify, record and reconcile inventory discrepancies, issue and control stock adjustments requests/records Verify the condition of materials and products during storage. Identify/segregate products showing signs of degradation and issue rework reports/requests Verify and report on storage arrangements and implement improvements Investigate, report and resolve inventory processing queries Carry out periodic review of slow moving inventory, issue reports for analysis and evaluation and update. Complete ongoing inventory analysis with Supervisor, Warehouse/ Inventory and assist with implementation of improvements to the system and database Carzan Cultures & Laboratories May 2002 – Jan 2005 Logistics & Export Clerk Key Responsibilities Quoting, Documentation, Shipping, Able to handle the process from beginning to end Dispatch local pickups and quote on the spot Negotiate and update airline and shipment rates daily Obtains data by reviewing export orders Exports product by verifying conformity of filled orders and documentation with letters of credit, foreign import and export licenses and foreign government regulations. Makes export license entries by adhering to commerce department office of export administration guidelines. Documents exports by preparing bills of lading (MBL, HBL), export declarations, certificates of origin and related documents Maintains quality results by following export standards, procedures, and regulations Updating job knowledge by keeping abreast of export regulation changes. C. PROFFESIONAL QUALIFICATIONS & TRAININGS ATTENDED ISO 9001-Internal HSE Course Hazardous Material Awareness Course Material Inspection/Handling Course ISO 14001 Awareness Course Breathing Apparatus Training Course D. ACADEMIC QUALIFICATIONS 2008: Higher Diploma in Database Design Specialist-PHP Zetech College 2000 – 2001:Diploma course (Quick books, visual basic, Corel Draw, Web Design (HTML), Photoshop -Kenya Certificate of Secondary Education Uhuru Secondary School COMPUTER SKILLS 2006Diploma course (Quick books, visual basic, Corel Draw, Web Design (HTML), Photoshop) 2006Certificate course MS Office Suite -MS Word - MS Access -MS Excel -MS PowerPoint -MS Dos -Page Maker – Email and Internet E: PROFFESIONAL REFEREES Dorcas Mutegi Branch Manager Debonairs Tel: --