Frederick John Suerte

Frederick John Suerte

$20/hr
World Wide Level 3 Technical Support and Solutions Engineer
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Cebu City (Capital), Cebu, Philippines
Experience:
15 years
About

I have over 15 years of total experience in Technical Support, Customer Service, and Help Desk Support. I have 8 years of experience as Level 3 Technical Support where I support Level 2 and field technicians. I consistently achieved KPI and metric targets. I'm a Customer Service Champion when I was in Level 1 and Level 2 support.

Languages
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