FREDERICK
DAYUSAN
BOAGING
VIRTUAL
ASSISTANT
I am a Virtual Assistant with
over 3 years of experience
working in the BPO industry. My
work focuses on Administration,
Email/Chat and Phone
Support.
CONTACT
INFORMATION
-
Baguio City 2600, Philippines
https://frederickboaging.home.
blog/-
EDUCATION
BACKGROUND
University of Baguio
HOTEL AND RESTAURANT
MANAGEMENT CLASS OF 2008
SPECIALIZATIONS
• Email/Chat Support
• Customer Service
• Social Media Management
• Calendar/Email Management
• Administration Support
• User Experience Research
WORK EXPERIENCE
Virtual Assistant
TASKBULLET
Carry out multiple administration duties, including
replying to emails.
In charge of overseeing multiple Social Media
accounts simultaneously
Phone Support/Customer Service
Customer Service Representaive
SITEL - BAGUIO CITY
SEP 2016 TO MARCH 2018
Taking Inbound Calls
Processing Orders
Basic Troubleshooting of Equipment
Order Taker - Customer Service
SWISS CHALET - CANADA
April 2015 - Sep 2016
Placing Food order
Maintained quality service
Email/Chat Support