Fraulein Freyn Pampilon

I am a dedicated and versatile professional with experience as a Virtual Assistant, Customer Service Representative, and Project Development Officer. Over the years, I have honed a wide range of skills that allow me to provide reliable support for businesses, entrepreneurs, and organizations seeking efficiency, organization, and quality service.

My career began in the customer service industry, where I learned the value of clear communication, active listening, and problem-solving. As a Customer Service Representative, I was responsible for handling inquiries, resolving concerns, and ensuring customer satisfaction. This role helped me develop strong interpersonal skills, patience, and the ability to work under pressure while maintaining professionalism.

I later transitioned into working as a Virtual Assistant, where I expanded my expertise in administrative support. In this role, I gained hands-on experience with email and calendar management, data entry, scheduling, online research, and social media support. I am comfortable using tools such as Google Workspace, Microsoft Office, and spreadsheet software for data organization, reporting, and tracking tasks. I also have familiarity with marketing platforms and basic content creation, which allows me to assist clients in maintaining an active online presence.

In addition, I briefly worked as a Project Development Officer for the Department of Social Welfare and Development under the Sustainable Livelihood Program. This experience exposed me to community-based projects, coordination with various stakeholders, and documentation of initiatives. It enhanced my organizational abilities and gave me an understanding of structured project management.

Throughout my career, I have developed skills that make me a reliable team member and independent worker. I am detail-oriented, adaptable, and quick to learn new systems or processes. My strengths include time management, multitasking, and communication, all of which allow me to efficiently support clients and deliver quality results. I also value integrity and accountability, ensuring that tasks are completed accurately and on time.

As a freelancer and Virtual Assistant, I aim to help businesses and individuals streamline their workload so they can focus on growth and success. Whether it’s handling administrative tasks, managing communication, or supporting projects, I am committed to providing excellent service and contributing to positive outcomes for my clients.