Franzcesca Aggabao

Franzcesca Aggabao - ·-Santiago City, Isabela/Bocaue, Bulacan PROFESSIONAL SUMMARY Proactive and highly organized professional with a strong foundation in customer service and virtual assistance, currently advancing skills through ongoing virtual assistant training. Skilled in providing administrative support, managing emails and calendars, and monitoring social media activity. Passionate about helping clients streamline their operations and grow their businesses. Eager to contribute to the success of dynamic companies by delivering exceptional support to executives and key partners. Committed to building a long-term career in executive support and virtual assistance. KEY COMPETENCIES Administrative Tasks Social Media Management Lead Generation Email Management Email Marketing LinkedIn Optimization Calendar Management TOOLS Google Workspace: (Sheets, Docs, Gmail, etc.). Canva - A graphic design tool for creating graphics for social media and marketing kits. Trello - Helps you organize tasks and projects. Calendly - For setting up appointments Apollo.io - A tool that helps you find business leads. PROFESSIONAL EXPERIENCE Administrative/Accounting Staff DE VERA MEDICAL CENTER (August 2015 - September 2016) Provided exceptional administrative and accounting tasks. Handled all my duties and responsibilities professionally. Recognized as one of the best employees. Had good relationship with team members. Bank Teller/Customer Service Associate PHILIPPINE VETERANS BANK (November 2016 - September 2024) Processed deposits, withdrawals, and check cashing while ensuring accurate cash counts. Assisted customers with inquiries, transactions and banking products. Assisted in the sales products. EDUCATION Bachelor’s Degree in Business Administration Major in Financial Management -) CERTIFICATION Best in Customer Service Award Best Bank Employee of the Year 2022 & 2023 Intuit Quickbooks Certification On-going virtual assistant training (SMM, GVA & BOOKKEEPING)