Franz Oracion

I am a business professional experienced in multi-channel customer service (chat, email, calls) with Customer Satisfaction Ratings and NPS as the main performance indicator. The customer's trust and confidence begin with building a meaningful connection by making them feel heard and showing a laser-sharp focus on what they need. I have been perfecting this craft for 10 years.

Amazon Product Research is also one of my expertise.

With that said, I can add value to you by:

1. Solidifying customer retention through high engagement and satisfaction.

2. Delight your customers by creating concise, error-free, tailored fit and engaging responses.

3. Increase your sales by branding and upselling (as needed) which focuses on customers' individual needs.

4. Streamline processes that will enable a more seamless servicing to your customers. An efficient business process means happy customers.

5. Finding the right product/niche to sell on Amazon

If you are in need of the above, then I'm the perfect guy for the job.