Franz Michale Rosal Dela Cruz

CV Franz Michale R. Dela Cruz PERSONAL INFORMATION_____________________________ Name: Franz Michale R. Dela Cruz Date of Birth:- Address: Corner Sto. Tomas North Road, Bakakeng Central, Baguio City, Benguet, Philippines Mobile: - Email:-PROFILE____________________________________________ I worked as a customer service representative at a call center and I have the skills to communicate with people with different nationalities with no problems. I grew up in the Middle East so I have no problem in getting along with people with different nationalities. EDUCATION_________________________________________ 2009 – 2013Associate of Arts in Hotel and Restaurant Management University of Baguio, Baguio city, Philippines 2006 – 2009United International Private School Al Qusais, Dubai, UAE 2004 – 2005Berkeley School Baguio City, Philippines PROFESSIONAL EXPERIENCE__________________________ 10/2015 – 12/2017Sitel Loakan Road, Baguio city, Philippines Customer Service Representative that deals with customers problems over the phone. 04/2013 – 03/2014Sitel Loakan Road, Baguio city, Philippines Customer Service Representative that deals with customers problems over the phone. 04/2012 – 05/2012Gloria Hotel Dubai Internet City, Sheikh Zayed Road, Dubai, UAE Rotated to different areas in the hotel, from front desk, to human resource, to reservations, to back office, to recreations, and food and beverage service. EXTRACURRICULAR ACTIVITIES________________________ 11/2014 – PresentCo-Founder, Teaparty Hobby Group Responsible for recruiting members with extraordinary talents in terms of music, arts, photography, gaming, gunpla building, book enthusiasts and cosplay. We recruit them to get them out of their comfort zone so they can meet new people, and for them to see that there are other people who have the same interests as them. 2010 – 2013Member/Volunteer, Kawaii Kazoku Cosplay Events Management Responsible for creating cosplay events. Our role is to introduce cosplay to the youth, and for them to shy away from drugs and bad crowds. 2007 – 2009Youth Volunteer, Youth For Christ Attends weekly activities and listen to speakers who talks more about our religion, and how much our religion impacts our lives as a youth. SKILLS______________________________________________ Knowledgeable in Mangas, Animes, and Japanese Musics. Knowledgeable in Adobe Photoshop INTERESTS & ADDITIONAL INFORMATION_______________ In my spare time, I do cosplay and figure photography, I cosplay, I build Gundams, I build PC’s, and I do a lot of Gaming.