Frankie Garde Jr

FRANKIE B. GARDE JR. VIRTUAL EXECUTIVE ASSISTANT/CUSTOMER SERVICE- |-| www.linkedin.com/in/frankie-garde-jr- PROFESSIONAL SUMMARY Detail-oriented Scheduling Coordinator & Executive Co-Assistant with extensive experience in managing schedules, coordinating executive tasks, and ensuring operational efficiency. Proven ability to streamline booking systems, enhance workflow processes, and support high-level executives. Former Customer Service Representative with a strong background in client relations and technical support, adept at handling inquiries and resolving issues efficiently. Additionally, served as a Youth Chairman, demonstrating leadership, organization, and community engagement skills. TECHNICAL SKILLS Data Entry Conflict Resolution & Problem-Solving Coordination Communication & Documentation Scheduling & Calendar Management Executive & Administrative Support Customer Service & Client Relations Document & Records Management PROFESSIONAL EXPERIENCE Scheduling Coordinator & Executive Co-Assistant OnSight Pros | 2022 - 2024 Managed property management schedules, bookings, and client communications. Assisted executives in administrative tasks, document processing. Streamlined operations, reducing scheduling conflicts between Property Managers and tenants. Youth Chairman Local Government of the Philippines | 2018 - 2023 Spearheaded youth initiatives, managing community programs, events, and public engagement efforts. Oversaw budget allocation, ensuring efficient resource management for local projects. Established partnerships with local officials and organizations to improve youth development programs. Led a team of volunteers, improving community participation. Customer & Technical Service Representative AT&T DirecTV | 2017 - 2018 Delivered high-quality customer support, resolving service inquiries and technical issues efficiently. Provided step-by-step troubleshooting assistance. Assisted new customers with service setup, ensuring a seamless onboarding process. Maintained customer satisfaction rating through proactive issue resolution. TOOLS & SOFTWARE PROFICIENCY Google Workspace Microsoft Office Powerpoint ADDITIONAL INFORMATION Languages: English, Filipino Outlook Rackspace Canva Ring Central Chat Gpt Dropbox