I’m an IT Infrastructure Engineer who delivers proactive, high-impact network and server solutions aligned with business goals. I assess the big picture to craft targeted action plans—and execute them with relentless attention to reliability, while pivoting instantly when P1/P2 incidents arise. To date, I’ve driven a 15% reduction in production downtime and optimized a 1,000+-device network to support rapid growth. With a Bachelor’s in Psychology from UNR, I pair deep technical know-how in network and systems engineering with a human-centered approach to project leadership, stakeholder management and cross-team collaboration. Collaboration is central to my methodology: I establish knowledge-sharing rituals, mentor teammates and foster a continuous-learning culture that scales across the organization.
Key Strengths - Managing and optimizing large-scale networks (1,000+ devices) - Budget planning, governance and cost compliance - Designing and deploying infrastructure (SMB to enterprise) - End-to-end troubleshooting of P1/P2 incidents - Training, mentoring and building resilient teams - Practical experience in AI prompt engineering and model‑assisted automation - Bilingual: Spanish and English; basic Portuguese