Francisco Teodosio

Francisco Teodosio

$20/hr
I'm an expert in customer care and an experienced manager and copywriter
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
42 years old
Location:
Lisbon, Lisbon, Portugal
Experience:
16 years
About

Full-Time Freelancer, Expert Level Knowledge

Quick Turnaround Time-- Seamless communication as per your time zone

Hello!

I am a native French/English/Portuguese speaker with experience in translating and proofreading documents, web pages, or articles in general, scientific and in technical fields.

I can accurately translate from English/Portuguese (PT), English/Portuguese (BR). English/French given that I am fully native on such languages on account of my parents being Expats.

In addition to the projects successfully displayed here on Upwork, I worked as a freelance translator on nearly 100 projects, mainly related but not limited to Medicine, Biology, Neurosciences, E-commerce, or Marketing.

I have also done six years as a Customer Service Representative providing technical support and customer care in French, English and Portuguese languages for companies such as Electronic Arts, Bioware, Zenimax and ASOS (phone, email, chat & social), and therefore know how to handle Multilingual customers.

I've also worked as a Front Line and Ops Manager, then as a Quality and Training Manager and my latest project for a client involved designing a Customer Care Service from scratch, complete with Training Materials, Knowledge Base, and Response Templates as well as being responsible for training the Core team and developing those assets within a limited time-frame.

Over the course of the past 6 months, I wrote 2 VSLs / Upsell scripts for the Dating and Relationships niche and am currently working on 2 more for the Business and Fitness niches respectively. These are to be compliant with Clickbank standards, reason why proofreading and the ability to weave a sentence differently while remaining relevant to the content, are of crucial importance.

Altogether, I've been a passionate Writer for 20 years, Translator/Interpreter and Editor with more than 6 years of rich experience in Management and Corporate set-up and 8 years as a full-time freelancer. You can rely on me for the best content writing services.

Expert in: Creative Writing (Video Sales Letter List Articles/Listicles, Blogs, Amazon Descriptions, 'How To articles, Web content, E-books, Product Reviews), Handling Wordpress, Translation, Customer Care Strategy, Image researching and acting as a VA.

Do you need professional and powerfully engaging texts? I'm a full-fledged language lover who can help you:

✔ reach out to a wider audience;
✔ attract and influence loyal readers and followers;
✔ increase personal impact and/or business revenues.

Please leave me a message to let me know how I can help you.

Looking forward,

Frank

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