Experienced Operations Manager at ONOR Advisory Pty Ltd, I specialize in operational planning and management, leveraging skills in operational planning, workspace management, and operations management to deliver business support and optimize internal systems. My role encompasses business and administrative support, management of CRMs, compliance oversight, and coordination of client communication processes for ONOR Advisory and its affiliates.
My professional background includes over a decade of leadership experience in business process outsourcing, with a focus on team leadership, customer satisfaction, data analytics, and process optimization. I aim to contribute to organizational success by ensuring operational efficiency, compliance, and effective management systems. My Lean Six Sigma Yellow Belt certification further underscores my commitment to continuous improvement and data-driven decision-making.