Francisco Herrarte Giron

I am a dinamic, proactive individual with solid experience in custmer serivce. Strong skills in resolving issues, complaints and handling high volume of calls. Ability to adapt to different situations, time managment and learning the information provided fast. I consistently aim to provide excellent customer satisfaction while being efficient and in a timely manner. 

Education

• Evelyn Rogers
• Preschool, elementary, middle, and highschool.
• University Rafael Landivar
• Industrial Mechanics (first 2 years)

Work Experience

• Alorica
• Metro Pcs 
• Customer Serivce Representative (December 2018- July 2019)
• Conduent
• Royal Caribbean 
• Sales/Customer Service Representative (July 2019 - November 2023)
• Back Office; Group Reservations (Travel advisor)
• Guest travel Services Sales
• Telus
• FFH Pure Fiber
• Sales Representative. (December 2023 - 2024)