I bring over 2 years and 3 months of professional experience as a Virtual Assistant (2 years) and Customer Service Representative (3 months). Throughout my career, I’ve developed a strong foundation in administrative support, client communication, and task management. As a Virtual Assistant, I’ve handled email and calendar management, data entry, social media updates, online research, and eCommerce platform tasks. I'm very organized, a stickler for details, and proficient with tools such as Google Workspace, Microsoft Office, Trello, Canva, and CRM software.
My experience as a Customer Service Representative also honed my interpersonal and communication skills, wherein I addressed customer concerns through chat, email, and calls professionally and empathetically. I'm technologically savvy, flexible, and can work independently to meet deadlines and go beyond expectations.
With a service-focused mindset and a reliable work ethic, I’m confident in my ability to support businesses remotely and contribute to their growth and productivity.