Francisca Esinam Amedzo

FRANCISCA ESINAM AMEDZO LinkedIn: Available Upon Request PROFESSIONAL SUMMARY Highly organized and detail-oriented Executive Virtual Assistant with over 6 years of experience providing administrative, operational and executive-level support in fast-paced environments. Skilled in calendar management, email coordination, documentation, client communication and remote collaboration. Adept at streamlining workflows, supporting leadership operations and managing multiple priorities using digital tools and AI-assisted productivity solutions. Passionate about helping organizations run efficiently through proactive administrative and operational support. CORE COMPETENCIES • Executive and Administrative Support • Calendar and Inbox Management • Virtual Assistance (Remote Operations) • Meeting Coordination and Minutes Taking • Email Handling and Professional Communication • Data Entry and Documentation Management • Client and Vendor Coordination • Social Media and Operational Support • Microsoft Office Suite (Word, Excel, PowerPoint) • CRM and Digital Collaboration Tools • Process Organization and Workflow Support • AI Productivity Tools (ChatGPT, AI Writing Tools) PROFESSIONAL EXPERIENCE Koachie Health Systems | Mar 2019 – Apr 2024 • Provided executive-level administrative support to leadership, ensuring smooth daily operations. • Managed calendars, scheduled meetings, and coordinated organizational activities. • Handled professional email correspondence and maintained organized digital filing systems. • Prepared meeting agendas, recorded minutes, and followed up on action items. • • Coordinated vendors and maintained strong professional relationships. Supported budgeting processes by tracking expenses and preparing financial information. • Organized internal documentation and improved record accessibility. • Assisted in operational planning and implementation of organizational policies. • Managed office resources and monitored supply inventory. Key Achievement: Improved administrative workflow efficiency through structured documentation and organized filing systems. Program Coordinator and Administrator Koachie Health Systems | 2019 – 2024 • Coordinated organizational programs and administrative processes. • Maintained procurement records and processed purchase orders. • Supported internal communication and documentation management. Administrative Assistant (National Service) Electricity Company of Ghana (ECG) | Aug 2016 – Aug 2017 • Prepared debtor reports and supported operational decision-making. • • • Assisted customers with prepaid system issues and service inquiries. Generated weekly and monthly operational reports. Maintained accurate customer billing and credit records. Administrative Assistant Intern Sunyani Municipal Hospital | Jun 2015 – Aug 2015 • Processed NHIS claims documentation. • Managed records of submission and tracking. Sales Executive Intern Ichi-Ban Technologies | Jun 2012 – Aug 2012 • Demonstrated accounting software for clients. • Educate customers on product benefits and usage. EDUCATION BSc Economics and Business Administration (Accounting Major) Catholic University College of Ghana — 2012 - 2016 TECHNICAL SKILLS • Microsoft Office Suite • Google Workspace • Virtual Communication Tools (Zoom, Meet) • File Management Systems • Data Reporting and Documentation • AI Productivity Tools KEY STRENGTHS • Excellent communication and interpersonal skills • Strong organizational ability • High attention to detail • • Time management and multitasking Remote work adaptability