Francis Wanjohi Kahuthu

Francis Kahuthu Location: Nairobi, Kenya | Tel: - / - | Email:- Career Objective To lead and innovate in a dynamic organization by leverage my strategic thinking skills and extensive experience in client services, research, analysis, and consulting. With over a decade of working with diverse industries and international clients, I am committed to delivering exceptional client satisfaction, streamlining processes, and fostering positive organizational growth. Education Background INDEPENDENT TRAVEL MANAGEMENT CERTIFICATE | 2025 | DREAMPORT, ONLINE   Course: Travel Management Modules: Communication, Managing Leads, Sales, Personal Data Protection BACHELOR OF COMMERCE | 2011 | KCA UNIVERSITY, NAIROBI    Major: Finance Minor: Accounting, Economics, Sales & Marketing, HRM Related coursework: Taxation, Law, Ethics, Entrepreneurship, Management Experience COMMUNITY MANAGER| NOVA STUDIO (FRANCE-BASED, REMOTE)| MAY 2025 - DATE     Managing Social Media Platforms using tools like Buffer and engaging with community Executive Assistance – using Notion and Asana to plan calendar of events and projects Developing Marketing strategies, competitor analysis and preparing reports Creating Digital Marketing Campaigns, posting and generating leads using Many Chat INDEPENDENT TRAVEL AGENT| ASAP TICKETS (USA-BASED, REMOTE)| FEB 2025 - DATE     Processing leads by calling and receiving incoming calls. Maintaining and updating the customer database (CMS systems). Preparing quotations, sales orders, invoices, and customer requests. Submitting quality presentations for long-term engagement ADMINISTRATION, SALES & MARKETING ASSISTANT| NASA OFFICE TECHNOLOGIES (NRB)| 2020 - 2024     Supporting the sales manager with administrative tasks, market research, and promotion. Maintaining and updating the customer database (CRM systems) with accurate information. Processing sales orders, invoices, and customer requests in coordination with the sales team. Supporting the preparation of sales presentations, proposals, and contracts for clients. PROJECT MANAGER, EDITOR, ANALYST | UNIVERSAL RESEARCH INC. (USA-BAASED)| 2014 - 2024     Managed multi-industry research projects - marketing campaigns for local and international firms Conducted in-depth research, writing, analysis and editing for multinational clients and firms Produced high-quality publications, earning consistent referrals and client satisfaction. Trained, mentored, and managed other researchers and writers in reporting and analysis RESEARCHER, WRITER, ASSISTANT | STEADFAST RESEARCH CENTER (NRB)| JULY 2012 – FEB 2013  Trained and practiced how to conduct research and present findings for individuals and corporates.  Designed and executed research methodologies to meet client-specific objectives, producing comprehensive reports and actionable recommendations for individuals and corporates.  Presented findings through well-structured documents and oral briefings FINANCE AND ACCOUNTS ASSISTANT | MINISTRY OF TRADE (NRB) | 2009 & 2011  Assisted in accounts - bookkeeping, reconciliation, and banking, preparing financial reports  Assisted in SMEs business loan application process, including field studies and research, disbursement  Helped in digitizing department database, allowing efficient and faster accounting Professional Skills OFICE ADMINISTRATION AND MANAGEMENT Managing projects within set budget, timelines and involving international clients Coordinating cross-functional teams to deliver research & consultancy tailored to diverse industries. Resourceful in allocation, task delegation, and performance monitoring to meet organizational objectives. SALES AND MARKETING Building client relationships that result in consistent referrals and recommendations. strategies, proposals and pitches that secure high-value contracts Identifying client needs and delivering tailored solutions, leading to increased client retention and satisfaction. COMMUNICATION Strong written and verbal communication skills honed through years of research, writing, editing, and consultancy for diverse audiences. Active listening and conflict resolution skills, ensuring client satisfaction LEADERSHIP Mentoring and training junior staff to improve skills and align their performance with organizational goals. initiative by contributing to organizational growth through leadership and innovation. and motivated teams to maintain high productivity and quality standards under tight deadlines. Technical Skills & Tools Administration and Management: MS Office, Google Workspace (Docs, Sheets, Meet, Calendar, Slide), Canva, AI, CRM, Adobe, Notion, Asana Research: Keyword Search, SEO, using online databases and statistical analyses programs, including SPSS, Anova Hobbies and Activities  Business activities: Capacities: Business development, marketing, consulting and advisory  Community Engagement Capacities: Volunteering, Mentoring, Community Leadership Organizations: St. Helen Church Ruiru,  Creative Activities Capacities: Poem/ Song writing, Content Creation, Animations, and Graphic Designing  Personal, Professional, and Spiritual Growth Activities Team building, nature walks, workshops, reading and watching inspiring content Referees 2  Esteban Le Dily – C.E.O – Nova Studio, France - -  Nathan Eshiwani- Director - NASA Office Tech., NRB -  Gideon Barasa – Manager – Steadfast Research Center, NRB -