Francis Ruin

I’m a results-driven and highly adaptable Virtual Assistant with over 5 years of experience providing professional support across healthcare, social media, hospitality, and telecommunications. I specialize in streamlining day-to-day operations so that business owners and professionals can focus on growth, leadership, and high-level strategy.

My background includes a strong foundation in customer service, executive assistance, and healthcare virtual support. I’ve worked with mental health practices, handling tasks such as patient scheduling, secure communication, data entry in EHR platforms, and coordination with clinical staff—always with a focus on confidentiality and compliance.

I’m also well-versed in supporting digital marketing clients. As an Ads VA, I’ve assisted with managing ad accounts, supporting business pages, and providing live chat/email support to customers on social platforms. I’m comfortable using tools like Meta Business Suite, Slack, GoHighLevel (GHL), Gmail, Gorgias, The Customer Factor (TCF), and Excel, and I’m always quick to adapt to new systems as needed.

My services include:

• Executive Assistance (calendar/inbox management, travel arrangements, reporting)
• Customer Support (live chat, phone, and email)
• Healthcare VA tasks (scheduling, intake, EHR updates)
• Social Media & Ads VA (Facebook/Meta support, basic ad monitoring)
• Admin Support (data entry, CRM management, spreadsheets, SOP documentation)

Clients describe me as reliable, resourceful, and organized. I pride myself on being proactive, detail-oriented, and able to manage multiple responsibilities with minimal supervision. Working remotely since 2020, I’ve successfully built long-term working relationships based on clear communication, consistency, and trust.

I’m based in the Philippines, working in a stable home office setup with a fast and secure internet connection, making me ready and equipped to support your team in any time zone.

Whether you need help managing your practice, streamlining your inbox, supporting your customers, or taking admin tasks off your plate, I bring a calm, solutions-focused presence and a commitment to getting things done right.

Let’s connect—I’d love to learn more about your business and how I can support you as a trusted VA partner.