Francis Puelong

My name is Francis and I've been with the BPO industry for 13 years. I started as an agent/rank and file who's taking calls for technical accounts and worked my way up and got promoted as a Product Trainer. Being a Product Trainer in the BPO industry exposed me to different kinds of Administrative tasks like generating and presenting reports, facilitating training, monitoring progress and other adhoc tasks. I recently handled YouTube customer service and Waze for ads implementation. I am excited to share my expertise to your company and grow with great people.