Francis Pelletero

I have been supporting clients (residential and business) from the U.S. and Australia with their internet and phone issues for over 8 years. Part of my task is to advise and support customers in all technical questions and issues about their services. I have been providing professional and high-quality technical support services.

I characterized myself for being an honest, hard-working, self-driven and knowledgeable support specialist who excels at providing excellent customer support. I’m committed to my duties, being resilient even in the most adverse situations.

Skills:

-Technical Support and Customer Service

• PABX provisioning and configuration

• VOIP Administration and Support

• Proficient use of MS Office Applications

• Verbal and Documentation Skills

• Knowledgeable in Installing and Fixing Computers 

• Experienced Technical Support specialist

• Knowledgeable in network and system administration