Francis Joseph Bassey

Social media has always been a passion of mine - the ability to connect with people, tell compelling stories, and help brands forge meaningful relationships online. It's a responsibility I've taken great pride in over the course of my 2 years career as a social media manager. 

In my previous role, I had the privilege of growing a company's Instagram presence by an impressive 42% in just one year. It wasn't just about posting content, though. It was about truly understanding our audience, crafting messages that resonated with them on a deeper level, and nurturing a sense of community. Whether I was collaborating with influencers, analyzing data trends, or personally responding to comments, my driving goal was to make our social media channels a place people genuinely wanted to be.

Of course, the visual component is equally crucial in social media. As someone with a keen eye for design and a strong foundation in design principles, I've had the opportunity to create brand identities, marketing collateral, and digital assets that capture the essence of the companies I've represented. It brings me great joy to take a brand's personality and translate that into visuals that inspire and captivate our audience, whether on Instagram or in print.

But social media and graphic design are only one piece of the puzzle. At my core, I'm a people person - someone who derives genuine fulfillment from delivering exceptional customer experiences. In my customer-facing roles, I've honed my active listening skills and empathetic approach to truly understand people's needs and provide tailored solutions. There's nothing more rewarding than turning a frustrated customer into a loyal brand advocate through patience, care, and a genuine desire to help.

Ultimately, I believe my diverse skills - from social media mastery to design expertise to customer service excellence - uniquely positions me to be a well-rounded, strategic partner in driving business growth. I'm passionate about this work, and I'm confident I can leverage my experience to make a meaningful impact on your team and your customers.