FRANCIS JAY B. SUMAKATON
Singapore Address
Block 311 Tampines St. 33 Unit Number 0208
Postal Code 520311
Telephone Number [-]
Philippine Address
Block 70 Lot 21 Lagro Subdivision Quezon City
Telephone Number [-]-SKYPE ID:-
PERSONAL INFORMATION
AGE: 37 Years Old
DATE OF BIRTH: April 16, 1980
PLACE OF BIRTH: Manila, Philippines
CITIZENSHIP: Filipino
RELIGION: Roman Catholic
EDUCATIONAL BACKGROUND
PRIMARY:Malanday Elementary School, Marikina, Philippines SY (1993)
SECONDARY: Manila High School SY (1997)
TERIARY: 4th year Graduate of Bachelor of Science Major in Computer Science University of Santo Thomas (2003)
SKILLS
-Extensive interaction with the public.
-Excellent communication skills & Telephone Manners.
-Knowledge in windows (Word, Excel, Outlook, UNIX, Java, MS DOS, Power Point, Access, E-mail, Internet).
-Self-motivated self-starters with excellent administrative & presentation skills.
-Typing skills 30 WPM
SEMINARS ATTENDED
-HP Oracle at University of Manila(2001)
WORK EXPERIENCE
Wendy’s, Nagtahan Manila Phil.
Service Crew/Grill Person
April 9, 2001
Kenny Rogers Roasters, SM Manila Phil.
Team Member/Roaster
January 4, 2002
Mini Stop, Robinson’s Place Manila Phil.
Store Assistant/Cashier
April 11, 2003
PNI KMPG, Raffles Bldg. Ortigas Pasig Phil.
Outbound Sales Representative
May 8, 2006
VConnect, Araneta Avenue Quezon City Phil.
Outbound Sales Representative
October 6, 2006
TeleTech, Robinson’s Place Nova Quezon City Phil.
Level Two Technical Support Representative
August 18, 2007
Convergys, UP Ayala Land Techno hub Quezon City Phil.
Quality Assurance
May 11, 2009
HSBC, UP Ayala Land Techno hub Quezon City Phil.
Operations Associate
August 1, 2011
Concentrix, UP Ayala Land Techno hub Quezon City Phil.
CSR/Chat Support/Technical Support Representative
August 10, 2013
Teleperformance, SM Fairview Nova Quezon City Phil.
Level 2 Technical Support Representative
July 1, 2014
AFNI, 2nd Flr Diliman Commercial Center #46 Batasan
Hills Commonwealth Ave. Quezon City
Level 2 Technical Support Representative
January 27, 2014
OBJECTIVE
To pursue a career in any profession & preferred employment that would offer challenge & utilization of my employer & I myself.
Character Reference
Princess Chum
Manager
AFNI Quezon City
-
Joeramen Linaza
Manager
Teleperformance SM Fairview
-
I hereby certify that the above information is true and correct through my knowledge and belief.