Francis Jay Sumakaton

 FRANCIS JAY B. SUMAKATON Singapore Address Block 311 Tampines St. 33 Unit Number 0208 Postal Code 520311 Telephone Number [-] Philippine Address Block 70 Lot 21 Lagro Subdivision Quezon City Telephone Number [-]-SKYPE ID:- PERSONAL INFORMATION AGE: 37 Years Old DATE OF BIRTH: April 16, 1980 PLACE OF BIRTH: Manila, Philippines CITIZENSHIP: Filipino RELIGION: Roman Catholic EDUCATIONAL BACKGROUND PRIMARY:Malanday Elementary School, Marikina, Philippines SY (1993) SECONDARY: Manila High School SY (1997) TERIARY: 4th year Graduate of Bachelor of Science Major in Computer Science University of Santo Thomas (2003) SKILLS -Extensive interaction with the public. -Excellent communication skills & Telephone Manners. -Knowledge in windows (Word, Excel, Outlook, UNIX, Java, MS DOS, Power Point, Access, E-mail, Internet). -Self-motivated self-starters with excellent administrative & presentation skills. -Typing skills 30 WPM SEMINARS ATTENDED -HP Oracle at University of Manila(2001) WORK EXPERIENCE Wendy’s, Nagtahan Manila Phil. Service Crew/Grill Person April 9, 2001 Kenny Rogers Roasters, SM Manila Phil. Team Member/Roaster January 4, 2002 Mini Stop, Robinson’s Place Manila Phil. Store Assistant/Cashier April 11, 2003 PNI KMPG, Raffles Bldg. Ortigas Pasig Phil. Outbound Sales Representative May 8, 2006 VConnect, Araneta Avenue Quezon City Phil. Outbound Sales Representative October 6, 2006 TeleTech, Robinson’s Place Nova Quezon City Phil. Level Two Technical Support Representative August 18, 2007 Convergys, UP Ayala Land Techno hub Quezon City Phil. Quality Assurance May 11, 2009 HSBC, UP Ayala Land Techno hub Quezon City Phil. Operations Associate August 1, 2011 Concentrix, UP Ayala Land Techno hub Quezon City Phil. CSR/Chat Support/Technical Support Representative August 10, 2013 Teleperformance, SM Fairview Nova Quezon City Phil. Level 2 Technical Support Representative July 1, 2014 AFNI, 2nd Flr Diliman Commercial Center #46 Batasan Hills Commonwealth Ave. Quezon City Level 2 Technical Support Representative January 27, 2014 OBJECTIVE To pursue a career in any profession & preferred employment that would offer challenge & utilization of my employer & I myself. Character Reference Princess Chum Manager AFNI Quezon City - Joeramen Linaza Manager Teleperformance SM Fairview - I hereby certify that the above information is true and correct through my knowledge and belief.