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FRANCIS GORDON INCOOM
EXPERIENCE
March 2020 - Current
I.T SUPPORT SPECIALIST Ministry Of Gender Children and Social
Protection | Accra, Ghana
Accra, Ghana
SUMMARY
With a proven track record, I'm a
Skilled IT Manager with extensive
experience in hardware-software
integration and mobile device
troubleshooting. Known for
improving team capabilities and
streamlining operations within the
Ministry Of Gender Children and
Social Protection. Adept at
diagnosing complex IT issues,
ensuring operational excellence,
and driving technological
advancements.
• Operate and manage office equipments such as computers, Laptops,
Printers, phone systems etc
• Led the operation and management of critical office equipment,
ensuring seamless daily IT operations.
• Developed and delivered comprehensive training programs on software
applications and computer usage, enhancing staff proficiency.
• Spearheaded communication efforts to align IT department goals with
organizational objectives, fostering a cohesive work environment.
• Stayed ahead of IT trends, advocating for and implementing system
upgrades to optimize operational efficiency.
September 2011 - September 2012
TEACHER- Information Technology Ghana Education Service | Agona
Swedru, Ghana
• Taught Junior High School Pupils Information Technology In basic
Computing and Operation as a National Service Personnel
EDUCATION
August 2011
DIPLOMA | Computers & I.T in Business & Management
Cambridge International College, Agona Swedru, Ghana
COMMENT: Focused on practical applications of IT management and
software troubleshooting, completing projects that prepared me for realworld IT challenges.
SENIOR HIGH SCHOOL | [S.S.S.C.E]
Nsaba Presbytarian Senior High
SKILLS
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Team Leadership
Strategic Planning
Operating System Applications
Integrated Hardware-Software
Knowledge
• IT Management
• Troubleshooting & Diagnostics
• Project Management
JUNIOR HIGH SCHOOL
St. George International School, Agona Swedru, Ghana
HOBBIES AND INTERESTS
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Football
Movies
Music
Cooking
Swimming
Reading
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DISCLAIMER
I hereby declare that all the above information is true to the best of my
knowledge. I consent to the processing of my personal data for the
purpose of recruitment for the position to which I am applying.
REFERENCES
• HON. CYNTHIA MAMLE MORRISON, MINISTER [Former], Ministry Of
Gender, Children & Social Protection,-, Greater Accra
• MR. ANDREW KWAKYE, HEAD: Network Administration [MOGCSP],
Network Administrator | MIS,-, Greater Accra
LANGUAGES
• English
• Akan
