Francis Boybanting

ABOUT Professional Outbound Agent with a focus on providing individualized service to all customers. By recommending products and services that fit each customer's needs, support the branch to achieve its sales targets. Over 5 years of experience in an Appointment Setting Industry assisting client purchasing decisions, building long-lasting working relationships, processing and verifying client information. EXPERTISE Appointment Setting Outbound Calls Inbound Calls Cold Calls Data Collection Telephone Interview Conduct Survey Product Knowledge COLD CALLING/OUTBOUND AGENT FRANCIS JAY BOYBANTING WORK EXPERIENCE Remote Leverage Cold Caller/VA March 2024 September 2024 Handled high-volume outbound calls Attempt to contact prospective prospects who you have been unable to contact. Qualifying prospects who are thinking of selling their house by asking When,Where,Why,Check Back Submitting Leads info directly to Client who’s looking to sell their house in less than 3 months Microsoft Teams Computer Database Good Typing Speed Microsoft Excel Outlook Google Sheet SEO Engage Local Appointment Setter September 2023 January 2024 Handled high-volume Outbound Calls. Cold-calling business owners and letting them know how we can add more value to their business with our Technology. Scheduled appointments for potential customers and provided thorough solutions to ensure the quality of service. CONTACTS Versatel Marketing Appointment Setter-- Davao City Philippines, 8000 live:5123d2fb249f5811 November 2022 March 2023 Handled high-volume Outbound Calls. Perform outbound, cold calls, to residents in various parts of the country regarding Health Insurance. Doing Live transfer between the prospective client and a sales representative. Keep a detailed log of calls, including those which were not answered. FRANCIS JAY BOYBANTING Renegade Insurance November 2021 - November 2022 Appointment Setter Set up appointments for outside sales reps by cold calling through a computerized system along with following up on appointments. Doing Live transfer between the prospective client and a sales representative. Keep a detailed log of calls, including those which were not answered. Answer telephone calls from potential customers who have been solicited through advertisements to schedule appointments for sales presentations. Scheduled appointments for potential customers and provided thorough solutions to ensure the quality of service. Flatworld Solutions Philippines November 2016 - November 2021 Appointment Setter Handled high-volume Inbound/Outbound Calls. Cold-calling business owners and letting them know how we can add more value to their business with our Technology. Taking Inbound calls, answering customer concerns with the charges on their account, product use, and benefits. Upselling relevant products based on their goals. EDUCATION Assumption College of Davao, Davao City PH 8000 Hotel and Restaurant Management 2016