Francesca Piczon

I am an Information Technology graduate with a strong foundation in technical support, data management, and digital operations, combined with practical experience in web development and system navigation. Throughout my academic journey and internship experiences, I have developed a deep appreciation for the role of technology in improving efficiency, accuracy, and workflow within office environments. I take pride in being detail-oriented, organized, and committed to delivering results that support smooth daily operations and effective technical performance.

My background includes hands-on experience in system configuration, hardware and software troubleshooting, and assisting users in navigating web platforms. Through my involvement in various development projects—such as university website initiatives and digital applications—I have learned to analyze user needs, provide technical solutions, and communicate effectively with both technical and non-technical individuals. These experiences strengthened my ability to bridge the gap between users and systems, ensuring that processes run seamlessly and issues are resolved promptly.

In terms of office work, I am proficient in widely used productivity tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace applications, allowing me to produce organized documents, manage spreadsheets, create reports, and assist in administrative tasks. I am also experienced in preparing digital content, handling documentation, and maintaining organized project files. My communication skills, both written and verbal, enable me to coordinate effectively with teams and contribute to a positive, productive work environment.

One of my strengths is my ability to adapt quickly to new tools, technologies, and tasks. Whether it involves learning a new system, analyzing data, designing user-friendly layouts, or providing IT assistance, I approach each responsibility with dedication and a problem-solving mindset. I value professionalism, time management, and accountability—qualities that I believe are essential in maintaining an efficient and reliable office workflow.

I am constantly looking for ways to improve and expand my skills. Training sessions I joined—such as intellectual property workshops, technical trainings, and system navigation seminars—have allowed me to enhance my knowledge and stay updated on industry practices. I am passionate about contributing to organizations that value innovation, teamwork, and continuous improvement.

Overall, I aim to bring a blend of technical expertise, administrative efficiency, and dependable support to any work environment I become part of. I am eager to apply my abilities in a role where I can grow professionally, assist others effectively, and help maintain smooth and successful office operations.