Francesca Centofante

Qualifications Summary Extensive customer service experience with a strong ability to identify customers needs and maintain long-term relationships Strong proficiency in using Microsoft Office and Google Suites to analyze data using pivot tables, filters, and formatting, as well as creating detailed reports and creative presentations Proven capability to collaborate efficiently and lead in a dynamic team environment Highly experienced in writing and editing blogs, letters, reports, and emails Obtained certification in Fundamentals Of Digital Marketing: using SEO, Google Adwords, and Content Marketing to increase audience engagement on multiple social media platforms Self-motivated in completing tasks and meeting deadlines with little to no supervision Extensive experience through coursework in developing a marketing analysis and plan to achieve specific marketing objectives Key Skills Strong communication and editing skills (oral, written, digital) Effective collaboration and delegation skills Self-motivated and results-driven Creative thinking and content creation Organization and time management Education 09/2017-Present Ted Rogers School of Management at Ryerson University Bachelor of Commerce- BCom, Marketing Management, Minor in Business Law Advanced Marketing Management, Marketing Analytics, Professional Communications, Marketing Research, Effective Persuasion, Consumer Relationship Marketing, Business Law Entrance Scholarship (2017) Employment History 03/2019-07/2019 ROSE´ TORONTO Administrative Assistant- Part-time Intern Built relationships with potential collaborators weekly to increase social media visibility and maintain a reputable brand image Implemented an inventory tracking system to keep track of daily products Reviewed all invoices and packing slips daily to ensure all packages were accounted for and shipping details were accurate Innovated social media marketing strategies through giveaways and contests to increase company analytics Produced highly engaging and creative blog posts for company website to improve SEO