Frances Dellor

FRANCES MAKAFUI ESI DELLOR Email:-Phone Number: - Personal Details Enthusiastic, highly motivated graduate business student with proven hardworking capabilities, who likes to take initiative, is creative and seeks new challenges. Work Experience Consolidated Bank of Ghana Internship October, 2021- November, 2021 Position: Intern Mentorship by employees in the customer service and sales/marketing department. Effective weekly work rotation between customer service and sales department. Directing and assisting clients with filling forms and making transactions. Bringing in new clients through sales calls. Getting feedback from clients about the service to ensure accountability. Silver Star Auto Internship October, 2022-November, 2022 Position: Intern Mentorship by marketing manager and officers. Assisting in coordinating company events. ie test drives, car launch, etc Data input; typing (Microsoft Word). Research reports for competitive analysis. MSI Reproductive Choices November, 2023 - October, 2024 Position: National Service Personnel Assisted in managing administrative tasks such as maintaining records and preparing reports. Assisted Social Marketing Department Medical Detailers with organizing and dispatching SM products to customers. Organized and scheduled deliveries to various regions outside of Accra, ensuring timely and accurate delivery of supplies. Researching and proposals for innovative ideas to reach new targets on social media accounts. Skills Good Communication Teamwork and Collaboration Skills Problem Solving abilities Multitasking Proficient research skills Microsoft Word and Excel skills and experience Customer Service Time management Excellent work ethics Education Junior High School University of Ghana Basic School -) Senior High School Achimota School -) Course: Government, Literature, French, Music University Kwame Nkrumah University of Science and Technology (October, 2019- September, 2023) Course: Business Administration (International Business) Certificates University of Ghana Basic School Graduate Certificate (2016) Achimota School Graduate Certificate (2019) Achimota School Overall Best Final Year Music Student (2019) Ist Degree in Bsc. Business Administration : International Business (2023) Digital Marketing Mastery Course Certificate of Completion (2024) awarded by Kwame Nkrumah University of Science and Technology Languages English References CBG bank 1. Mr. Agyemang (Sales Officer) Mobile: - 2. Mrs. Juliana Akita (Cluster Manager) Mobile: - Telephone: - Silver Star Auto 1. Mr. Albert Eshun (Marketing Manager) Mobile: - Telephone: - MSI Reproductive Choices 1. Dr. Henry Bruce (Head of Social Marketing) Mobile: - Telephone:-