Frances Ann Marie Mempin

FRANCES ANN MARIE MEMPIN CUSTOMER SUPPORT OBJECTIVE To obtain employment with a company that offers a positive atmosphere to learn and CONTACT- implement new skills and technologies for the betterment of the organization. To share my knowledge and expertise in customer relations and to acquire new skills that will aid in my personal and career growth. - SKILLS AND ABILITIES #861 Jasmin St Concepcion Subdvison Baliuag Bulacan EDUCATION BACHELOR OF SCIENCE IN NURSING Customer service Exceptional communication and Sales/Telemarketing networking skills Travel planning Successful working in a team Research environment, as well as Data entry independently Technical support The ability to work under pressure Basic Photo editing and multi-task Written and verbal English The ability to follow instructions and deliver quality results - Centro Escolar UniversityMalolos EXPERIENCE SOFTWARE/ TOOLS OUTBOUND TELESALES QUALIFIER Greylock Resources |May 2018 - Current Google products - Qualify leads using our Automated Dialer/CRM Microsoft office - Maintain sales quota Xencall Canva APPOINTMENT SETTER Feb 2017 - May 2018 -Used an auto dialer to cold call, set appointment callbacks for a free Health Insurance Quote. CONSULTANT Convergys-TELSTRA |February 2015- January 2017 - Address general and residential billing enquiries -Recommend appropriate Tel Co plans/ products to better serve customer needs -Half of the year trained for mobile technical support EXPERIENCE TELESALES REPRESENTATIVE SYKES ASIA |November 2010- January 2015 -English Communications and Computer skills training -Flight, Hotel and Car rental reservation training ·-Started as Novice and promoted to Expert -Travel Expert, being persuasive and motivated to make sales SYSTEM REQUIREMENTS SPEEDTEST REFERENCE References are available upon request.