Foloki Precious

I am a highly skilled Customer Support Specialist with strong expertise in technical troubleshooting, product support, and client success. With a background in ICT, WordPress management, and SaaS platforms, I deliver clear solutions to complex issues while ensuring excellent customer experiences.

I have hands-on experience with CRM systems, ticketing tools, live chat, and multichannel support (email, chat, social media, and calls). Skilled in problem-solving, billing support, and e-commerce assistance, I consistently resolve customer concerns efficiently and build long-term relationships that reduce churn.

My strengths include excellent communication, multitasking, and team collaboration. I thrive in remote environments, balancing professionalism with empathy to deliver customer satisfaction across diverse industries.

Core Specialties:

• Technical Support Specialist
• Product & Customer Success Specialist
• E-commerce & Billing Support Specialist
• Multichannel Support Specialist

Let’s connect—if you’re looking for a reliable, adaptable, and customer-focused support specialist who can deliver outstanding results, I’d love to contribute to your team’s success.