Folashade Sharon Roland

FOLASHADE SHARON ROLAND Lagos, Nigeria• LinkedIn ADMINISTRATIVE VIRTUAL ASSISTANT SUMMARY Organized and proactive Administrative Assistant with 2 years of experience managing office operations and supporting teams. Skilled in Microsoft Office, Google Workspace, CRM tools, Notion, Trello, and Slack, I’ve coordinated 50+ schedules and handled 100+ client interactions monthly with 95% accuracy. Known for streamlining processes, improving efficiency, and ensuring seamless communication across teams. Ready to bring my expertise and dedication to a dynamic remote environment. CORE SKILLS ● ● ● ● CRM tools (HubSpot, Salesforce, Zoho) Project Management Tools (Notion, Trello) Google Workspace (Docs, Sheets, Calendar, and Gmail) Data Entry and Record Keeping ● ● ● ● Scheduling & Calendar Management Communication Tools (Slack, Zoom, Teams) Attention to Detail & Accuracy Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ● ● ● ● Strong Communication (written and verbal) Multitasking and Prioritization Customer Service and Client Relations Problem solving PROFESSIONAL EXPERIENCE The GeneLab LifeScience Company, Lagos, Nigeria 01 2024 – Present Administrative Assistant • Managed 50+ client schedules weekly and organized team calendars using Google Calendar and Notion, ensuring all appointments were completed on time with zero missed meetings. • Handled 100+ client communications per month via email and CRM tools (HubSpot), maintaining accurate records and improving response time by 30%. • Streamlined office workflows by implementing task tracking in Notion, reducing administrative errors by 25% and improving team efficiency. • Prepared and maintained reports, documentation, and correspondence in Google Workspace and Microsoft Office Suite, enabling leadership to make timely data-driven decisions. Redeemer’s University, Osun, Nigeria 05 2022 – 07 2023 Administrative Assistant • Directed departmental events by managing schedules, task assignments, and timelines for teams of up to 20 members, successfully delivering 3 events per semester through structured planning and follow-ups. • Prepared and maintained digital meeting minutes, reports, and event documentation, ensuring timely communication and easy access for team members and stakeholders. • Tracked budgets and resources using organized records and spreadsheets, supporting cost control and ensuring activities stayed within approved limits. • Liaised with 5+ vendors and suppliers via email and phone, confirming timelines, deliverables, and compliance with event schedules to ensure smooth execution. EDUCATION UNIVERSITY, Osun, Nigeria Redeemer’s University, Microbiology CERTIFICATIONS & OTHER • • • Vsavvy academy virtual assistant certificate Professional diploma in social media management and advertising Certified associate in project management. 09 2023