ABOUT ME
I'm Folashade Kola-Fajobi, a versatile and dedicated Virtual Assistant, Customer
Service Representative and Sales Expert. I'm passionate about delivering
personalized experiences that delight customers and drive business growth. With a
unique blend of empathy, clear communication, and sales acumen, I excel in:
Listening attentively to customer concerns and addressing them with care.
Resolving issues with promptness and precision. Leveraging technology to
streamline customer interactions and data management. Collaborating with teams
to achieve outstanding customer satisfaction. Connecting with customers through
effective telemarketing and sales strategies.Driving revenue growth through
targeted sales initiatives. Continuously learning and improving my skills to stay
ahead in the industry
I'm committed to setting the standard for customer excellence, fostering a
supportive work environment, and making a positive impact in a dynamic
organization.
EMPATHETIC
RESOURCEFUL
ADAPTABLE
SUPPORTIVE
SKILLS/EXPERTISE
Administrative support
Lead Generation
Telemarketing
Customer service
Effective Communication
Attention to details
Data entry and management
Scheduling and calendar management
Email management and correspondence
Outbound/Inbound calls
Team Management
Conflict Resolution
Folashade
Folashade
HERE'S A GLIMPSE INTO MY WORK
Folashade
WORK SAMPLES
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Email Management
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Calendar Management
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Project Management
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Data Entry
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Data Entry
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Lead Generation
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Aged Care Contact List Building
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APPOINTMENT SETTING
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CREATING AND ASSIGNING A CUSTOMER'S TICKET TO A
TEAM MEMBER ON TRELLO
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LOGGING A CUSTOMER'S CALL ON
HUBSPOT
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Telemarketing
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WORK TOOLS
Communication Tools
Slack
Microsoft Teams
Zoom
Telegram
Skype, etc
Folashade
Project Management
Tools
Trello
Asana
Monday.com
Google Workspace
MS Office
Canva
Dropbox
Calendly
Intercom
Zoho
Zendesk
Freshdesk
Hubspot
Picktime
Acuity
Apollo.io
Lemlist
Clickup
Leadscrape
Virtual Assistance
Appointment Setting
Calendar Management
Email Management
Live Chat
Sales
Telemarketing
Customer Service
Data Entry
Lead Generation
Inbound/Outbound
calls
Administrative Support
Folashade
Transform your business with my
virtual assistant services. Let's
connect to discuss how I can help
you streamline operations, delight
customers, and drive sales growth.
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Book now.-
https://www.linkedin.com/in/folashade-kola-fajobi