Folasade Osiyemi

Folasade Osiyemi London--Profile I am an accomplished and compassionate employability advisor with over 3years of experience helping clients overcome barriers to employment. I have proven track record of developing effective interventions and empowering clients to gain sustainable work. I am now eager to progress my career within the sector. I find great meaning in witnessing clients transform their lives by securing employment. I firmly believe every person deserves an opportunity to realise their potential. I am an individual who delivers high performance, who demonstrates drive, enthusiasm, and initiative, with the ability to work well under pressure, consistently delivering quickly and accurately and able to prioritise to ensure deadlines are met whilst maintaining a high standard of analysis and insight. I am a people- person, I work well as part of a team, and I am excellent working on my own initiative. With my strong work ethic, adaptability, and passion for public service, I possesses the empathy and tenacity needed to remove barriers to opportunity for the communities I serves. My experience driving successful client outcomes makes me well-suited to oversee programs supporting employability and social mobility. Key Skills Customer Service skills Takes initiative. Problem solver Great Communication skill Data Entry Skill Attention to detail. Use Microsoft Office Excellent Team leader. Packages Able to meet tight deadline. Power Bi Able to work under pressure. Experience July 2022 – Till date Employability Advisor, Maximus, UK Responsible for the employment assessment readiness of individuals and development of intervention to resolving employment barriers. Utilise motivational interviewing techniques to engage clients in the employment process and encourage their participation in interventions. Continuously monitor progress towards employment goals and adjust interventions as needed. Liaise with employers to identify job opportunities and facilitate the matching of clients to job openings. Generating performance report for management review using Power Bi. January 2022 – June 2022 Business Analyst/ Product owner, TriTek Consulting Ltd, UK Training and project utilisation has a business Analyst. October 2021 – December 2021 Client Support Officer, Place of Victory, UK Arrange meetings/calls at a local and global level, involving multiple stakeholders. Prepare various packs for meetings at both a local and global level with senior executive audiences. Use strong PowerPoint skills to produce eye-catching, well-designed, and developed presentations. Provided administrative support to the team, including taking minutes of meetings, assisting with the on boarding of new team members, filing and logging key emails and decisions. Providing client support services in an accurate and timely fashion. service operations. Assisted in risk assessment and mitigation activities. March 2020 – October 2021 Customer Service Advisor, N Power Energy LTD, UK Providing client support services in accurate and timely fashion. Analysed and resolved service complaints and issues promptly. Answering inbound calls and emails from new and existing customers Worked in compliance with company policies and procedures. Identified new business opportunities with client contacts. Assisted in risk assessment and mitigation activities. Attended monthly evening training sessions and role revalidations. October 2018 – March 2020 Administrative Assistant, British Heart Foundation, UK Managed all retail and online related customer enquiries. Responding to calls and emails from new and existing customers. Suggested solutions to customers in a positive manner. Providing information about products and services. Assisted customers to register online and process their orders and donations. Give customers information about foundation services and products. February 2014 – June 2018 Accounts Assistant, Hidden Treasures. Built key relationships with stakeholders, colleagues, clients, monitors and CRA’s. Preparing statutory accounts to support business performance. Processing incoming and outgoing daily post and answering queries. Providing information about products and services. Managing and updating company and accounting records. Ensure correct entry of orders and invoicing. Undertaking general administrative duties. Education IEP Team leading Level 22003 Newham College English Functional skills Level 1 &22022 Career Academy Diploma in Xero accounting 2021 University of Lagos BSc (Hons) Accounting2009 Queens College Lagos GCE Math, English, Science, History1999 I have the rights to work in the UK. Willing to start work soonest. References Available on Request