Folakemi Olufemi
Professional Summary
Survey Programmer and AI Automation Expert certified by Make.com with over 6 years of
experience in building, optimizing, and scaling surveys and automated workflows for
diverse industries. Adept at integrating AI tools, data systems, and marketing platforms to
streamline business processes, enhance productivity, and drive measurable results.
Combines a strong technical background with creative problem-solving and strategic
implementation to deliver impactful automation solutions that empower teams and
accelerate growth.
Core Skills
• Workflow Automation (Make.com, Zapier, Airtable, Google Sheets)
• AI Integrations (OpenAI, Instantly.ai, ChatGPT APIs, Notion AI)
• Data Management & Enrichment (CSV automation, lead scoring, API connections)
• CRM Automation (HubSpot, Pipedrive, GoHighLevel, ActiveCampaign)
• Marketing Automation & Lead Nurturing Flows
• Webhooks, APIs & Custom Scenario Building
• Project Management (ClickUp, Asana, Trello)
• Business Process Optimization & Documentation
Certifications
• Make Academy Certified Expert – Make.com
• Certified Zapier Automation Professional
• AI Workflow Design & Automation (OpenAI Academy)
• Data Integration & Advanced Scenario Building (Make Academy)
Professional Experience
Creative Director | Survey Titans — Lagos, Nigeria (2021 – Present)
• Built and optimized over 120 Surveys, Funnels, Quiz, and Online Forms for clients from
different industries.
• Expertise in Survey design tools like: Jotform, Heyflow, Outgrow, Typeform, Involve.me,
and Tally
• Developed custom automation frameworks that reduced manual data entry by 70% and
increased operational efficiency by 40%.
Freelance AI & Workflow Automation Consultant — Remote (2019 – 2021)
• Designed tailored automation systems for startups and agencies using Make.com, Zapier,
and Airtable.
• Implemented advanced AI integrations for email marketing and client segmentation.
• Provided consulting services for automation architecture and workflow optimization,
enabling clients to scale their processes with minimal overhead.
Education
Bachelor of Science in Computer Science — University of Lagos, 2022
Master of Business Administration – Lagos Business School, 2023
Network Marketing Business Professional.
Selected Projects
• Client Onboarding Automation for a Digital Agency: Integrated HubSpot, Google
Sheets, and Slack to automatically capture, process, and assign new leads.
• AI-Powered Lead Scoring Workflow: Designed a system using OpenAI and Make.com
that enriched lead data and prioritized sales opportunities.
• Invoice & Payment Sync Automation: Connected Stripe, Airtable, and Notion to
automatically track and reconcile payments.
Achievements
• Certified By Qualtrics, Jotform and Outgrow, as a survey programmer and survey designer.
-Certified by Make.com as an AI Automation expert, Make.com advanced expert
• Helped clients save over 1,200 manual hours through workflow automation.
• Created an internal documentation system that streamlined team collaboration and
reduced process errors by 45%.
