Florina C. Esposo

FLORINA C. ESPOSO Aurora, Zamboanga del Sur. 7020 Philippines- | Email.:- EXPERIENCES 10/2021 – 03/2022 Virtual Dental Assistant Onlinejobs PH | Work At Home • Set appointments and avoid overlaps • Customer service, send/reply to email, answer incoming call and contact patients if needed • Set up and manages telehealth services • Modify/Cancel appointment/s 11/2019 – 10/2021 English as Second Language Tutor (PT) Native Camp | Work At Home 10/2018 – 10/2019 Customer Service Representative GEcommerce | Cebu City, Philippines • Take orders, process payments • Call or write an email to resolve issues • Return, replace or request for information of product and services 11/2014 – 10/2018 Customer Service Representative Teleperformance | Cebu City, Philippines • Cancel, change trip, provide accommodation if any for schedule changes • Book, check refund policies • Reply to email, send email if trip changes occurs • Chat support • Tier 2 supervisor calls 11/2013 – 05/2014 College Instructor, Computer Science Dept. (PT) Western Mindanao State University EDUCATION Western Mindanao State University 2007 - Bachelor of Science in Computer Science Diploma in Professional Education Computer Systems Servicing NCII (TESDA) SKILLS Languages English, Filipino, Basic Spanish Tools used Horizon, Slacks, Vonage, Teams, AddressFinder, Totext GDSs, Technical Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Publisher, Computer server and network set-up Others Competitive Swimmer and Martial Artist, Freelance Literary Writer, Professional Calligrapher, Published Writer PERSONAL INFORMATION Status I.D. Single with independents Non-professional Driver’s License REFERENCES Name: Lorna Dame Salazar Position: Supervisor Contact No.: (Subject for request)