Florence Tochi Nwanyanwu

FLORENCE TOCHI NWANYANWU Email:--Tel: - PERSONAL INFORMATION: Nationality State L.G.A sSex Marital Status -Nigeria -Imo State -Owerri South -Female -Married CAREER OBJECTIVE: Dedicated and detail-oriented Administrative Officer with proven experience in secretarial duties, data entry, and office management. Skilled in handling administrative functions, maintaining accurate records, and ensuring smooth workflow. Seeking to contribute organizational and multitasking skills to support efficiency and productivity in a dynamic work environment. CORE SKILLS:         Administrative & Secretarial Support Data Entry & Database Management Document Preparation & Record Keeping Scheduling & Calendar Management Microsoft Office Suit (Word, Excel and Outlook) Strong communication & interpersonal skills Confidentiality & attention to detail Office coordination & time management. WORKING EXPERIENCE:  Divine Gift Network & Store Phase 2, Kuchiyako Extension, Kuje-Abuja Position Held: Sales Representative 2021-Till Date Responsibilities:  Answer Customer inquiries and ensure customer satisfaction.  Resolve complaints and ensure customer satisfaction.  Process orders, returns and account updates.  Maintain customer records and documentation.  Escalate complex issues to the appropriate team.  Electrical Solutions Limited No. 1 Panama Street Maitama, Abuja Position Held: Administrative and HR Officer I - Responsibilities:  Oversee Daily office operations and ensure smooth workflow.  Manage records, files and confidential documentation.  Handle correspondence scheduling, and meeting coordination.  Supervise office supplies and resource management.  Support management with reports and administrative tasks.  Masana Academy, Abaji Abuja Position Held: Administrative and Data Entry Clerk - Responsibilities:  Enter and update student records, attendance, and grades.  Maintain school files, reports, and correspondence.  Support teachers and administrators with clerical tasks.  Handle communication with parent and staff when required.  Assist in preparing documents for school meetings and activities.  Electrical Engineering Company Position Held: Company Secretary - Responsibilities:  Organize and record board meetings and company documents.  Maintain statutory registers and ensure compliance with regulations.  Prepare and file official reports with regulatory bodies.  Handle correspondence and communication on behalf of the company.  Provide administrative and legal support to management. FREELANCER PROFILE: Motivated and fast-learning freelancer with growing skills in data entry, copywriting, visual assistance and proofreading. Passionate about delivering accurate, reliable, and untimely results while continuous learning and adapting to client needs. Eager to take on new challenges and build a strong reputation through professionalism and dedication. TECHNICAL SKILLS AND TOOLS:  Scheduling and Calendar: Google Calendar, Calendly, Outlook  Communication: Zoom, Google Meet, Microsoft Teams.  File Management: Google Workspace (Docs, Sheets, Drive), Dropbox, One Drive.  Writing & Editing: Grammarly, Hemingway Editory, Canva. EDUCATION: University of Abuja Gwagwalada Abuja Bachelor Degree (B.Sc) - Uratta Secondary School, Owerriy North Imo State (WAEC) - Solag Computer School, Wuse Zone 3, Abuja Diploma 2001 Terpatriate Services Online Business & Skills Training (Graphic Design) Abuja Data School (Advanced MS Excel for Data Entry) (Certificate in view) REFERENCE: Available on request 2018 2025