Florence Jokwiro

I am an engaging customer service professional with over 5 years of experience responding to customer inquiries in person, over the phone, via email, and on social media. In my customer service experience, I have consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor aiming to enhance people's lives. I excel at initiating customer interactions and strive to use my communication studies background to empower clients within an organization and help them reach their objectives.