Florence Dei

Florence Dei

$15/hr
Executive Assistant | Virtual & Admin Support | Customer Service Representative || Data Entry
Reply rate:
87.5%
Availability:
Hourly ($/hour)
Location:
East Legon Hills, Greater Accra, Ghana
Experience:
3 years
Florence Dei East Legon Hills Accra, Ghana | - |-| LinkedIn: www.linkedin.com/in/florence-dei- EDUCATION Bachelor of Science in Accounting and Finance | University of Professional Studies, Accra – Ghana 2025 EXPERIENCE Executive Assistant to CEO – Level Up Fashion Technology Ltd (Remote) July 2024 – Sep 2025 •Managed CEO calendar, coordinated online meetings, and prepared travel plans. • Created business pitches and investment proposals that supported company funding outreach. • Built and maintained CRM sheets for the sales team to track investor and client communication. • Assisted with presentation design and internal document preparation using Google Workspace and Canva. Data Analyst Intern – Excelerate (Remote) Jun 2024 – Sep 2024 • Collaborated in a 5-member analytics team; served as co-team lead for project coordination. • Scheduled virtual meetings, created weekly reports, and presented insights to management. • Used Power BI and Excel to visualize marketing data and summarize campaign performance. Research & Lead Generation Assistant – Freelancer.com (Freelance) Jun 2023 – Nov 2023(Remote) • Conducted online research to collect leads and analyze target audiences for client projects. • Applied SEO and keyword research to improve content visibility and outreach lists. • Delivered verified lead databases with 98% accuracy and on-time submission. Grant Writing Assistant – Eddan Environmental Agency (Remote) Mar 2023 – Jun 2023 • Supported preparation of grant proposals and budget plans for environmental projects. • Organized proposal documentation and edited drafts for clarity and alignment with funding criteria. Online Mathematics Tutor – Preply (Remote) Jan 2023 – Present • Deliver oone-on-one maths tutoring sessions for students aged 7–16. • Develop personalized lesson plans and learning materials using Canva and Google Docs. PERSONAL PROJECTS Shopify Store Demo – E-commerce Practice • Created a mock Shopify store, managed product uploads, pricing, and descriptions. • Simulated customer inquiries through Shopify Inbox to build support experience. SEO & Research Portfolio Project • Built keyword lists, competitor analysis, and simple blog content plans for educational sites. • Tools: Google Keyword Planner, Sheets, Canva. TECHNICAL SKILLS & INTEREST Administrative: Google Workspace, Microsoft Office, Asana, Trello, Slack, Zoom Customer Service: Shopify Inbox, Zendesk, Freshdesk E-commerce: Shopify, Amazon KDP, Etsy, POD Data & Analytics: Excel, Power BI, Google Sheets SEO & Research: Keyword Research, Competitor Analysis, Lead Generation AI & Automation Tools: Canva, Mailchimp, Notion, Zapier Soft Skills: Communication, Organization, Time Management, Problem-Solving Relevant Coursework: Project Management, Business Communication, E-commerce and Digital Marketing, Entrepreneurship and Innovation, Sales & Customer Support . Areas Of Interest : Executive Assistant, Digital Marketing & SEO, E-commerce Management, AI integration in Business Operations, Entrepreneurship & Innovation, Customer Experience Optimization, Business Process Automation. POSITIONS OF RESPONSIBILITY Co-Team Lead – Data Analytics Team, Excelerate • Guided team deliverables and presentations; improved report submission timelines. Team Lead – Freelance Projects • Organized remote collaborators on admin and content assignments using Trello.
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