Florence De La Cruz

I am a very well-rounded individual with a comprehensive and unique blend of skills. I have over 3 years of experience in Customer Service and 9 incredible years as an Administrative Assistant. I've worked with a handful of clients and handled several different roles. My vast array of experience includes:

► Customer service

► Real Estate

♦ Transaction Coordination

♦ Lead Generation/Acquisitions

♦ MLS (Listing Management, Finding Comps)

♦ SkipTracing

♦ Preparing reports

♦ Setting appointments

♦ Filing Documents

♦ Preparing Contracts

♦ Dispositions - Marketing the properties

→ Preparing email campaigns - Mailchimp, Convertkit

→ Posting properties on Facebook, Craigslist, and other websites

→ Responding to inquiries from buyers through text, messenger/IM, email, phone

→ Negotiating Offers with buyers

► Social Media Marketing

♦ Facebook/Facebook Ads

♦ Instagram

♦ Linkedin

♦ Website Management

► Executive Assistance

♦ Calendar and Email Management

♦ Setting appointments, scheduling meetings

♦ Booking Travels

♦ Basic Bookkeeping - Quickbooks

♦ Travel Booking

► Photo editing

♦ Creating posters and flyers

TOOLS USED

♦ Podio

♦ PipeDrive

♦ Hubspot

♦ Infusionsoft

♦ CINC (CommissionsInc)

♦ Top Producer

♦ Boomtown

♦ Tigerlead

♦ Zoho

♦ Mojo

♦ CallRail

♦ CallTools

♦ Mailchimp

♦ LexisNexis

♦ Propstream

♦ Convertkit

♦ Clickfunnels

♦ Wordpress

♦ Wix

♦ Carrot.com

♦ Squarespace

♦ Adobe Illustrator

♦ Canva

♦ Photoshop

♦ Photoscape

♦ Adobe Acrobat

♦ Docusign

♦ PandaDoc

♦ Dotloop

♦ MLS (Matrix, MLS PIN)

♦ Microsoft Office (Excel, Word, Powerpoint)

♦ Google Suite (Google Sheets, Google Docs, Gmail, Google Drive)

♦ YouTube

♦ Facebook

♦ Instagram

I am a very independent and self-motivated person. I have a deep desire for learning and development and I'm always looking for new growth opportunities. I am always excited to try new things to level up my skills and expertise. And as part of leveling up, I have started my mini agency, and I'm training, leading, and managing a few people. My goal is to help other moms like me to work from home not only to help them have financial freedom but also to boost their confidence.

I'm currently looking for career opportunities where I can utilize and develop my skills. My skills and a large area of experience will be a significant contribution to your business.