Florabel M. Samson
Contact number: -
Email Address:-/-Objective
To have an opportunity of giving the best of my ability and carry out the finest of the company and would enhance my
potential skills and contribute to the accordance of the institution’s growth and success.
Work Experience
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IQor
Work From Home
Sept 29 2020 - Current
Customer Service / Sales Representative
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Teletech
Novaliches Quezon City
June 2020 – October 10 2020
Customer Service Representative
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VXI
Panorama Bldg. Munoz Quezon City
September 2018 - December 2018
Technical/Customer Service/Sales Associates
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Teleperformance
SM Fairview Quezon City
May 2018 – August 2018
Advance Technical Support
●
Call Matrix / BCCSI (Formerly known as Call Matrix)
917 EDSA Brgy. Phil-am Quezon City
March 2016 – 12th May 2017
Account Supervisor
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Call Matrix Corporation
917 EDSA Brgy. Phil-am Quezon City
June 2014 - February 2016
Head of Finance and Customer Service Department (Energy Account)
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Call Matrix Corporation
917 EDSA Brgy. Phil-am Quezon City
March 2014 – May 2014
Quality Assurance Officer / Trainer (Telco Account)
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Call Matrix Corporation
917 EDSA Brgy. Phil-am Quezon City
April 2012 – March 2014
Customer Service Team Leader (Telco Account)
●
Call Matrix Corporation
917 EDSA Brgy. Phil-am Quezon City
November 2010 – April 2012
Customer Service (Telco Account)
●
Innowin Info Solutions Inc
LRA Compound East Avenue Diliman Q.C
August 2009 – September 2010
Data Encoder
Educational Background
Tertiary:
Secondary:
Polytechinic University of the Philippines
Bachelor in Office Administration
2010 – Sta. Mesa Manila
Quezon City High School
Ybardolza St. Kamuning Quezon City
2006
Personal Information
Birth Date: September 08 1989
Birth Place: Arayat Pampanga
Address: BLK 06 LOT 18 Katuparan Village Brgy. Tigbe Norzagaray Bulacan
Character Reference:
Christopher Plummer
Jonas Rivera
Romeo Macaraig
Contact Centre Manager (Client)
General Manager
HR Manager
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