Flora Mae Saguban

FLORA MAE S. ALL ABOUT ME SUPER VA A visionary for success. Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to learn things quickly and accomplish my tasks before time. A never-ending learner. I believe that things can get better when more people are delegating tasks and finding ways to better improve systems. CORE SKILLS Administrative Duties Data Entry Order Processing Social Media Management Photoshop Canva SAP Google Suite Research Simpro Trello CONTACT INFO Mobile: - Email:-skype: Flora Mae Saguban WORK EXPERIENCES Delonix Marketing Corporation - Virtual Assistant SEP 2019 - JUN 2020 I am the Super VA for two businesses. VA for Greasebusters Pty. Ltd. - my job involves contacting customers mostly restaurant and hotel owners and collecting payments for the services done by my client. I also make certificates once payment has been made or depends on the customer/ client request. VA for Lyza Saint Ambrosena - my main tasks are to answer inquiries and schedule appointments for healing. I also make posts for her Facebook group events and send private messages to all members. I also maintain a record for the payment plans and schedules and process payments thru square. Tools used Google Suite, Canva, Simpro, Square, Otter.ai, Youtube. Facebook. Microsoft Office. Snag-it, Skype, Mysms. FR Sport - Order Processor FEB 2018 - SEP 2019 Started as email responder, then become order processor. I processed orders and checking the inventories for availability either drop shipping or direct. Tools used: SAP, google spreadsheet. Slack. WORK EXPERIENCES Native Camp- Online ESL Teacher SEP 2016 - JULY 2017 Started as a part-time teacher and after 3 months became a full-time teacher. Rated 5 star by students. Consitently received attendance bonus for perfect attendance and no tardiness. Teleperformance, Customer Service Representative JUNE 2015 - JAN 2016 Excellent in customer service by solving customer concerns. Survey Sampling International (SSI) -Part-time Market Researcher JULY 2012 - OCTOBER 2012 Called US households and business to conduct surveys for brands and people. Was able to complete required surveys for a particular project. Volunteer Missionary - Women's Welfare Foundation Inc. JULY 2006 - AUGUST 2011 An assistant to the Diocese Secretary in Manila Sector. Organized different activities, relief or medical missions within NCR. Record and accounts keeping. Joined the Full Time Worker training in Davao City and later finished in India. Teach yoga lessons to interested people. Assigned to work in Vietnam and initiated hundreds of women for meditation. Secretary - AJCB ENTERPRISES AJCB ENTERPRISES - JUNE 2004 - JULY 2006 Secretary to the Manager Ensures the day-to-day business operation. Record and file keeping. Business Licenses registration and renewal. Inventory and Sales Clerk VIRLAC SALES STOP- JUNE 2002 - JUNE 2003 Manages inventory of products. Do sales and record keeping at store. EDUCATION Negros Oriental State University BS AGRICULTURE - 2014 -PRESENT