Flora Mae
Bungabong
Experience
-- Borromeo Street Loay Bohol, Philippines
Tagbilaran City, Central Visayas
Customer Service Representative
Live2Sell Group of Companies • Cebu City, Central Visayas
02/2018 - 03/2018
Resolve weekly customer inquiries via phone and email, consistently exceeding targets
Answered an average of calls per day from unsatisfied customers related to delays in
shipment, order mistakes, and lost orders
Reduced average customer representative call time by seconds with intuitive intranet
site
Skills
Customer service
Excel
Management
Customer care
Education
Microsoft office
Scheduling
Organizational skills
Bachelor of Science in Nursing
University of Bohol • Tagbilaran City, Central Visayas
Volunteered on a monthly basis to prepare meals at the local community food bank
Languages
English