Flávio Vidal
Highly-qualified Telecommunications Professional, 20+ years of experience and enthusiastic about taking on new challenges. Successful at developing innovative strategies to position company to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach. Wide background in Pre-Sales, Planning & Deployment of complex networks around the globe (including optical submarine systems).
Age: 40
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Experience
Project Manager – Cisco Systems Brazil - From Oct. 2016 to Present
Promoted knowledge transfer across Units in support of internal/external projects.
Participates in the elaboration of business proposals and its transformation into chargeable projects.
Strategic Planning for Network design aligned with the multiple Customer’s Bus (IP, R&S, SDN, Access, RAN, Transmission, Operations, etc) as well as Cisco’s business strategy
Formulated operating guidelines which promote collaboration.
Able to perform mentoring activities.
Guided several departments in designing and developing projects through production stage.
Planning, scheduling and handling Onsite/ Offshore Delivery Management for technical deliverables of concurrent multimillion Dollar projects.
Collaborated with the Engagement and Presales team to understand the client Infrastructure/System requirements.
Driving efforts for outsourcing development activities and setting up remote development environment, in line with the technical environment.
Collaborated amongst teams to achieve Operational Excellence, developed aggressive yet accomplishable delivery plans, and drove the execution of those plans to deliver results.
Responsible for Planning, Forecasting of Financials for contracts in Latam, Managing Performance, key indicators, health of the contracts, implement corrective actions to drive contract deliverables and business.
Manage Capacity and performance to mitigate all operation, delivery and contractual risks
Program Management of all phases of Cisco Advanced Services’ customer-facing projects in Brazil, and managed P&L responsibilities.
Provided team leadership, Service Delivery Strategy, Project Management Governance and Process Improvement to support project profitability, customer satisfaction and other business objectives within the America Movil (AMX) Program, which included projects like:
Network Management System Plan, Design and Implementation
WAN Automation Engine (WAE) Plan, Design and Implementation
Network Service Orchestrator (NSO) Plan, Design and Implementation
WAE Peering Analytics Plan, Design and Implementation
Automated IP Network services Migration using NSO
Photonic Network (DWDM) Plan, Design and Deployment (450 sites / 20.000 Km of optical fibers)
IP Network Plan, Design and Deployment (Core, Aggregators, Distributors, PEs)
Sr. Consultant – Program Management & Network Planning- Telekom Brunei - From Jan 2016 to Oct 2016
Leading and managing strategic business solutions and product development
Perform annual budgeting and capacity management for forecasted and existing products and solutions
Led client meetings to explain technical proposal after evaluating the client’s needs by sales team
Guided several departments in designing and developing projects through production stage.
Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.
Directed the recruitment process of key employees and the selection of consultants and outsource-vendors.
Developed and initiated internal processes to improve program delivery within specific timeframes.
Established goals and milestones as per the desired results to be generated by the project.
Defined the resources required for completion of a project and allocated resources accordingly.
Mentored, guided and managed teams working on different programs and smoothed out any areas of possible conflict.
Evaluated the timely performance of different teams working on a project and documented the progress accordingly.
Assisted the engineers in documenting the project designs and making changes as per needs.
Developed new model for Project Status Overview and created a standard Rollout Summary report
Managing all activities in 4 projects: 1) SDH & DWDM Network; 2) IP/MPLS Network; 3) High Capacity MW Links; 4) Providing Voice & data Services for Rural Areas.
Led the strategic planning and design design of New Optical, Microwave & IP Networks, in order aligned with the company’s business plans.
Empowered the team to study the old Metro-Ethernet and Transmission network and build a plan for migrating all traffic from existing Metro-Ethernet to new IP-MPLS, and from legacy TDM to new NG-SDH.
Developed a pilot migration plan for moving a VPLS and OLTs (FTTH) services from Metro-Ethernet to the IP-MPLS network, involving traffic reengineering in the IP-MPLS, Transmission, OLT and BRAS.
Global Telecom Auditor – Google - From Feb 2015 to Jan 2016
Leading and coaching a team of Field Technicians in LatAm
Created and validated a process for combining the work and responsibilities of each player involved in the audits, such as the provisioning team, field team and Project management.
Audited Google systems in US, UK, Australia, Holland, Spain, Portugal, Germany, Brazil, Argentina and Colombia
Elaborated and populated strategic processes for services deactivation with focus on relevant OPEX savings
Reported to Google a list of services that were no longer in use but were still being paid for.
Reported to Google HQ all non-standard systems with recommendations for getting the systems running according to International standards.
Global Technical Lead for the optical stream – Wipro Technologies - From Jan 2014 to Feb 2015
Defined the engage model and service framework to intensify network optimization areas in line of Telefonica business priorities
Built an strategic optimization and swap plan for network changes in a multivendor environment
Drive the approval process for changes/swapping and re-use of network elements leading to cost saving worth €260M
Build the global consultancy team from scratch
Main point of escalation for all Optical activities within the TOP program
Due Diligence on Telefonica OBs in Brazil, Chile, Peru, Argentina and Colombia, in order to identify potential levers for optimizing Telefonica’s network.
Preparation of strategic Due Diligence report and analysis of potential saving opportunities
Creation and preparation of Business Case for each OB, and for each potential saving lever
Preparation of project implementation plan, with support documents containing target dates for the deliverables and the detailed activities with each party´s responsibility.
Director – Transmission Networks at Newroz Telecom, Iraq – From Jan 2011 to Nov 2013 (3years)
Direct and manage all Engineering, Operations and Projects of the business.
Ensure compliance with governance and regulatory issues.
Ensure business continuity and disaster recovery plans are consistent with the business strategy.
Ensure all systems development and the integration of new systems with existing systems are done seamlessly.
Develop departmental strategies and plans to enhance client service and nurture innovation.
Develop standard operating procedures (SOPs) and best practices, including providing written protocols and guidance to end-users.
Develop and implement all policies and procedures covering network architecture, security, disaster recovery, procurement and service provision
Negotiated and implemented all International connections through Turkish and Saudi Borders (IRU based 10G circuits).
Holding frequent meetings with all International Customers, understanding their needs and preparing innovative and competitive Technical & Commercial Proposals according to their requirements.
Reduced the cost for the corporate customer and increased the profit margin, by applying different solution & business strategies.
Planned & implemented connections to international partners and customers in Turkey.
Managed all connections to Germany, Turkey & London for the interconnection with Epsilon, Ancotel, TATA, Interoute and Level-3.
Drove effective work between Pre-Sales and Sales teams, ensuring appropriate skills deployment and development in line with services offered by the business unit.
Planned, designed and developed RFP and managed the implementation of a Multi-Million USD project for implementing IP, SDH & DWDM network. Also developed and managed the vendor selection process.
Articulated complex technical design issues, influencing the customers’ strategy and purchasing decision.
Performing a lead customer facing technical pre-sales management role, focusing on the development of new opportunities for selling Optical and Wireless Transport solutions within Corporate and Carrier customers in Iraq.
Planned & Designed solutions for Microwave Links using Path-Loss application; Metro SDH & DWDM networks; Backhaul for LTE Network (MW, DWDM, Metro Ethernet)
Planned the initial phase of an FTTH network in the North Region of Iraq.
Developed all the processes and implemented a 24x7 Transmission NOC.
Planned, designed and prepared the cost estimative for a $20Million National DWDM Backbone and managed RFP from scratch.
Organized the department to deliver agreed KPIs with external functions and internal departments in the most efficient manner.
Prepared annual CAPEX & OPEX planning for Transmission department
Quarterly presentations to shareholders.
Terrestrial and Subsea Network Specialist at Tyco / NOC Manager at Main One, Nigeria – From April 2010 to Dec. 2010
Subsea optical fiber system project, connecting Portugal, Nigeria and Ghana
High Voltage PFE powering and testing (10.5 KV)
Providing 2nd and 3rd level Technical Support for the entire Subsea terrestrial network, including Tyco Submarine systems (SLTE & HV PFE) and Huawei Optical network
Ensuring that GNOC and NOCs are following the Internal processes for trouble resolution
Creating procedures for NOC and GNOC to check the entire network on a daily and weekly basis
Coaching NOC staff on how to proceed when an alarm is observed on the NMS. Also trained NOC staffs on the SDH & Submarine network, and explained the DCN network
Ensured the Performance of the entire network is in accordance with normal function of the network design.
Prepared and submitted Daily and Weekly NOC Reports to upper management & shareholder’s consultants
Focal point for all operations on submarine system.
Optical Network Specialist at XTERA – Taiwan, South Korea, China, Japan, Singapore, Hong Kong – From February 2010 to April 2010
Pacnet C2C network expansion - Connecting Taiwan, China, Hong Kong, South Korea & Singapore
Inserting new 40Gb/s wavelengths in an existing and live submarine network
Dispersion Compensation Optimization, analysis of wavelength performance and OSNR & Q-Factor calculations
Project Management & Optical Network Specialist at Tyco – U.S.A, India, Tanzania, South Africa, Mozambique, Kenya, Nigeria, Ghana, Portugal, Japan – From February 2008 to October 2009
Initially started working as a specialist but quickly moved to a Project Manager role
Unity Project – USA & Japan
Seacom Project – East Africa & Asia
Main One Project – West Africa & Europe
Managing Installation and Commissioning of SD, DWDM & SLTE throughout Africa and Asia
Leading periodic project status review with Customer’s PMO
Managing the whole project lifecycle:
Implementation of Cisco routers, Cisco VoIP phones, High Voltage Subsea Power Feed Equipment & terminal DWDM equipment, Fiber Characterization & Optimization using DCM modules and adjusting System Q Performance, SATs, PATs, FATs,
Subsea Branching Units configuration and testing.
NMS & EMS implementation.
Technical Project Manager at Alcatel-Lucent - Angola – From Aug 2007 to Dec 2007
Managing Angola Telecom´s network consolidation and optimization, discovery and validation of all EMS / NMS systems available in the network in order to coordinate with the customer the centralization on the NOC. Also providing solution for the equipment without NMS as well as defining schedules for the implementation of the solution and preparing training documents for SDH, DWDM and Microwave systems.
Telecom Specialist at ZTE - Brazil – From Feb 2007 to Aug 2007
Technical support for SDH, DWDM, Microwave and Network Management System (EMS & NMS) for several customers all over the country.
Project Manager for optical systems backhauling new GSM network.
Transmission Specialist at Huawei – Brazil - From August 2004 to Oct 2006
Operations Manager and technical support for customers and engineering team for projects in all over the country.
In charge of providing solutions for a whole Transmission system for a new GSM network in an entire State between all the BSC and BTS sites (around 210 sites), as well as defining the best solution for the most remotes sites
Operations Manager & Technical Support at Nortel Networks – Brazil, Germany, Thailand & India – From July 2000 to July 2004
Optical Networks Technical Support for the major operators in South America, including a submarine cable system from multiple locations in Brazil to, Argentina, Chile, Guatemala and USA
Implementation Manager for SDH & DWDM Networks
Transmission (SDH / DWDM) Technical Support and Training for field engineers in Germany & Thailand
Providing support for field teams to deploy Transmission networks, mainly SDH and DWDM networks, all over Brazil
Operations Manager for SDH & DWDM deployment all over India for backhauling a new CDMA network, assuring the contractual deadlines, logistics and resource management
Field Technical Support for Transmission Networks at Nesic - Brazil – From Feb 1998 to July 2000
Providing support for field teams to deploy multi-vendor Transmission networks, mainly SDH and DWDM networks all over Brazil
Providing technical support and implementing SDH and DWDM for different vendors, like Nortel, Marconi,
Alcatel, RAD, NEC
Languages
English – Fluency
Portuguese – Native
Spanish – Advanced
PMI Certification Training
(Certification Exam Pending)