Fitriani Banjar

I am a reliable and detail-oriented Virtual Assistant and Administrative Support professional with over 3 years of experience working remotely in operational and Trust & Safety roles for digital platforms.

Previously, I worked as a Content Moderator / Trust & Safety Specialist for an international technology company (client under NDA). In this role, I handled high-volume user reports, reviewed and validated data, documented cases, and ensured accuracy and compliance with platform policies. I consistently worked under SLA-driven and fast-paced environments, where precision, time management, and consistency were essential.

My experience has equipped me with strong administrative and data-handling skills, including documentation, data entry, task tracking, and internal coordination. I regularly collaborated with remote teams using tools such as Slack, internal case management systems, and Google Workspace, ensuring smooth communication and workflow efficiency.

Services I can support clients with include:

• Virtual assistant and administrative support
• Data entry and data processing
• Email and inbox handling
• Documentation and reporting
• Task coordination and follow-ups
• Customer support and chat-based assistance

I am comfortable working in English for reading and written communication, and I continuously improve my speaking skills through daily practice and work exposure. I am highly organized, dependable, and able to work independently with minimal supervision. I adapt quickly to new tools, systems, and workflows, and I value clear communication and accountability.

I am currently seeking long-term, full-time remote opportunities as a Virtual Assistant, Administrative Support, or Data Entry professional, where I can contribute consistently, support business operations, and grow alongside my clients. I am committed to delivering accurate, timely, and professional support in every task I handle.